Consumer group Choice has slammed Qantas and other airlines for charging unjustifiably high credit card booking fees.
Qantas charges credit card holders and extra $7.70 per domestic flight and $25 per international flight, Choice said today. This is up to 3.5 times higher than the average costs to process transactions.
Credit card merchant fees have fallen significantly recently, Choice said, and now stand at less than 1% for popular cards MasterCard and Visa.
Visa and MasterCard have told Choice they see no justification for the higher charges, the consumer group said.
Qantas defended its charges, stating the fees did not recover the airlines’ costs, as it had to contend with higher than average merchant service fees.