When the offer came in 2009 to join financial services tech giant Fiserv as its CIO and executive vice president, Maryann Goebel, 61, didn't have much to chew over.
For someone who has long been a leader in the IT industry, with a resume that includes stints as CIO at Frito-Lay, General Motors North America and DHL Express, Goebel knew the value of a company that truly gets technology. "It was quite an exciting opportunity," she says. "At Fiserv, it's not an aspiration for IT to be part of the business. Technology is the business."
The Brookfield, Wis., company, which provides financial services technology to banks, thrifts and credit unions, has grown by leaps and bounds through acquisition over its 27-year history. And as its tech leader, Goebel has made it her mission to integrate and simplify Fiserv's systems. "We're so fortunate to have her. She's taken on the task of creating a fully integrated infrastructure to support the company and its clients," says Judy Wicks, vice president of communications at Fiserv.
One recent project is a multiyear initiative to consolidate the company's data centers, while transforming the IT unit into a highly leveraged, functionally designed group. Goebel says setting checkpoints and delivering predictable, repeatable and measurable results is key.
Despite the hectic pace, it's unlikely that the diversity of projects at Fiserv will get the better of this IT leader. "I thrive on change," says Goebel, who seems to have found the perfect spot to do just that.
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