Built via a slew of mergers and acquisitions, TD Bank Group in recent years had seen its employees lose the ability to easily collaborate with one another as its workforce grew rapidly across the United States and Canada.
"It was really hard to find [internal] experts and know who to go to for different issues," said Wendy Arnott, vice president of social media and digital communications.
"We needed a way for people to communicate and help each other," added Glenda Crisp, vice president and CIO of the Toronto-based parent of TD Bank, TD Canada Trust, TD Waterhouse, TD Auto Finance and other financial services firms. "[Employees] needed to be able to work together more effectively."
Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.