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BYO policy development about evolving with technology, business needs: Dimension Data

BYO policy development about evolving with technology, business needs: Dimension Data

Aussie CIO talks about why listening to employee demand is important

Having an evolving bring-your-own-device (BYOD) strategy is vital for CIOs wanting to keep their workforce happy, Dimension Data has claimed.

Speaking to CIO Australia, Dimension Data’s Australian CIO, Ian Jansen, said IT leaders must constantly juggle conflicting business needs to keep their BYO policy relevant.

“From a CIO perspective...it is ultimately about giving people the freedom to bring in their own devices, and experience this at work,” Jansen said.

“There’s a degree of loss of control as well as support access, software licencing, a policy covering a device and even processes.”

Jansen said employees in the IT sector are especially demanding for choices in the BYO space, with potential employees at Dimension Data raising the topic in job interviews.

“The single most important thing is that people want to have choice of devices and it’s something that they find very important,” Jansen said.

“In a market where you’re competing with other companies and constrained resources, it is something that people do find important and people ask about BYO technology in the interview process.”

After recently implementing a BYO device policy at the business, Jansen said the process has been about accepting change and being willing to go down a different path than first expected.

“Being a technology company, what we’ve found is that there were many things that we initially didn’t think about,” he said. “It isn’t a destination — it is a journey and there are many things that come up on that journey.

“It is very easy to have the headline of saying that we have a BYO technology strategy, but I’m very aware of all the other layers underneath that.”

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