Menu
Menu
Internode comes out on top in customer satisfaction survey

Internode comes out on top in customer satisfaction survey

92 per cent of customers happy with service

Australians have weighed in on ISPs' customer service, with Internode coming out on top.

Roy Morgan research released today shows that 92 per cent of Internode customers who participated in the study were either “very” or “fairly” satisfied with the ISP's level of customer service.

Other top rated ISPs included iiNet, which had an 89 per cent satisfaction rating, and TPG with 80 per cent.

Last year's Whirlpool Australian broadband survey, pegged Internode as the top ISP when came to customer service, with 70 per cent of participants rating it as 'Excellent' and 27.8 per cent rating it as 'Good'

Internode yesterday signed the first customer to the NBN in South Australia.

Follow Lisa Banks on Twitter: @CapricaStar

Follow Computerworld Australia on Twitter: @ComputerworldAu

Join the CIO Australia group on LinkedIn. The group is open to CIOs, IT Directors, COOs, CTOs and senior IT managers.

Join the newsletter!

Error: Please check your email address.

Tags internodebroadband

More about IinetInternodeMorganTPG Telecom

Show Comments

Market Place