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Lifeline appoints CIO to lead national IT revamp

Lifeline appoints CIO to lead national IT revamp

Creation of online crisis support, much work to do for former Medibank Health Solutions CIO

Lifeline has appointed its first ever chief information officers, with former Medibank Health Solutions CIO, Chris Hardy, taking on the top IT job at the suicide prevention non-government organisation.

Lifeline CEO, Dr Maggie Jamieson, said that the appointment will enable greater expansion in the technology space. “Lifeline is embarking on an ambitious expansion of its ICT capabilities that requires the services of a business orientated, results driven CIO,” Jamieson said.

The position of CIO was advertised in March, with the ad stating that the successful candidate would be responsible for revamping Lifeline’s customer contact centre.

Jamieson said Lifeline hoped the nationwide IT expansion of the charity would enable new avenues of communication to open up for its user base.

“Lifeline is very much at the leading edge of technology in this country,” Jamieson said in a statement.

“The organisation has some really exciting and innovative projects in the pipeline, such as online crisis support, which has a heavy reliance on technology. I look forward to delivering a stable, robust and reliable information technology environment to meet business priorities.”

“Lifeline’s information technology environment is, as you would expect, extremely complex,” Jamieson said. “In the short time I have been with the organisation, I’ve realised there is a significant amount of work to do to enhance and expand Lifeline’s role as a major crisis intervention service.”

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