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Interactive Intelligence Releases Interaction Conference 3.0

Interactive Intelligence offers additional audio conferencing features to its all-in-one IP communications software suite
  • 24 August, 2009 11:39

<p>Sydney, 24 August 2009 -- Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has released Interaction Conference 3.0 which adds call scheduling, recording and reporting to its audio conferencing capabilities.</p>
<p>Interactive Intelligence designed Interaction Conference™ to reduce costs, improve flexibility, and increase ease-of-use associated with conference calling.</p>
<p>“Interaction Conference eliminates the need for outsourced conferencing services, while giving organisations added flexibility in creating conference calls of any size,” said Interactive Intelligence ANZ Country Manager, Brendan Maree. “The benefits of this include the elimination of per-minute charges, the convenience of scheduling conference calls 24/7, and simplified use through the automatic generation of bridge numbers and PINs from within an Outlook meeting request.”</p>
<p>Interaction Conference is built on top of the Interactive Intelligence IP business communications platform and can be used as a standalone conferencing product, or with the company’s all-in-one IP communications software suite.</p>
<p>Interaction Conference enables users to schedule and record one-time or recurring conference calls without any specialty hardware, software, or integration. It also gives users complete participant control, including putting participants on hold and muting and disconnecting them.</p>
<p>Interaction Conference includes a free Microsoft Outlook plug-in so conference calls can be scheduled from within an Outlook meeting request. Conference numbers and PINs are automatically generated and sent along with the invitations.</p>
<p>For conference administrators, the Interaction Conference monitoring interface shows all conferences in progress, as well as the number of resources used and available. Browser-based administration enables users to generate reports for billing to departments, groups and individuals.</p>
<p>Interaction Conference pricing is based on a single server license. It offers unlimited scalability based on number of ports. The product is ideal for mid-size to large organisations, including those with mobile users, remote sites, and global operations.</p>
<p>Interaction Conference is available immediately in Australia through the company’s channel partners, including Calltime Solutions, United Business Solutions, QPC, CPS Technology, Hoodsweeney, Pacific Technologies (PNG), Haigh Systems and CTI Solutions to name a few.</p>
<p>For more information about Interaction Conference™ visit http://www.inin.com/ProductSolutions/Pages/Interaction-Conference.aspx</p>
<p>About Interactive Intelligence</p>
<p>Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 3,000 customers worldwide. Interactive Intelligence is among Software Magazine's top 500 global software and services suppliers, is ranked among NetworkWorld's top 200 North American networking vendors, is a BusinessWeek "hot growth 50" company, and is among FORTUNE Small Business magazine's top 100 fastest growing companies. The company is also positioned in the leaders quadrant of the Gartner 2008 Contact Centre Infrastructure, Worldwide Magic Quadrant report. Interactive Intelligence employs approximately 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +61 2 8918 4800 or info_aunz@inin.com; on the Net: http://www.inin.com/au-nz</p>

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