Australian services management software provider Yarris has formed a partnership with IBM that will see the company facilitate SaaS deployments of IBM’s Maximo asset management software.
Maximo helps utilities, government agencies and other major enterprises identify where and when repair or maintenance work is required and generates the appropriate work order.
Yarris’s Field Services Management System, which also being integrated into Maximo, will manage the job process from work order creation through to variations’ approval, job close out and invoicing.
The partnership with IBM represents a shift in larger providers’ approach to marketing and delivering their software, said Yarris founder and chairman Ian Goddard.
“The vendors just aren’t selling their big on-premise software at the moment,” he claimed. “If you want to sell it, it has to be SaaS, and that’s why IBM has chosen us to SaaS Maximo, and to add the service management on to it.”
According to Goddard, the typical expense of a Maximo deployment was expected to drop to about one-third of an on-premise deployment, and delivery times would drop from up to 12 months to about three.
Yarris currently has about 16 Australian customers, including SunCorp Metway, Alcatel Lucent, RACQ and Telstra, and employs about 60 staff in Melbourne and Brisbane.
The company also develops and hosts solutions for the automotive insurance sector, property insurers and enterprises with large legal teams.
As a result of the partnership with IBM, Yarris expects to double its workforce over the next 12 months, as well as establish an additional data centre facility to handle the rise in SaaS deployments it expects to win in the US market, Goddard said.
Goddard said Yarris is also in discussions about integrating its service management platform with a number of other IBM applications.
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