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Interactive Intelligence Completes Cisco Interoperability Verification Testing Using SIP Standard

Testing Designed to Protect Customers' Technology Investments Through Support of Open Standards
  • 15 December, 2008 08:49

<p>Sydney, 15 December 2008 - Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has completed the Cisco interoperability verification testing using the session initiation protocol standard.</p>
<p>As one of the first vendors to complete the SIP IVT testing with Cisco's Unified Communications Manager, Interactive Intelligence enables shared customers to take advantage of both vendors' systems without the need for costly and complex middleware layers.</p>
<p>"Since our founding in 1994 we've been a vocal advocate of open standards and a very early adopter of the SIP standard," said Interactive Intelligence founder and CEO, Dr. Donald E. Brown. "Our latest Cisco testing underscores this mission, giving customers a cost-effective and feature-rich business communications solution that protects their existing investments."</p>
<p>Interactive Intelligence completed testing in October of its contact centre automation, enterprise IP telephony and enterprise messaging software for use with Cisco's Unified Communications Manager.</p>
<p>The Cisco IVT was designed to ensure that participants' products, when interoperating with Cisco products through prescribed interfaces, will perform their desired functions without mutual interference. By completing the Cisco IVT, participating vendors also ensure that shared customers receive joint product support.</p>
<p>As a long-standing Cisco Technology Developer Program member, Interactive Intelligence has participated in Cisco interoperability testing since 2001 when it offered integration via Cisco's telephony application programmer's interface.</p>
<p>To learn more about Interactive Intelligence verification testing with Cisco, along with other third-party integrations, visit http://testlab.inin.com.</p>
<p>About Interactive Intelligence</p>
<p>Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 3,000 customers worldwide. Interactive Intelligence is among Software Magazine's top 500 global software and services suppliers, is ranked among NetworkWorld's top 200 North American networking vendors, is a BusinessWeek "hot growth 50" company, and is among FORTUNE Small Business magazine's top 100 fastest growing companies. The company is also positioned in the leaders quadrant of the Gartner 2008 Contact Centre Infrastructure, Worldwide Magic Quadrant report. Interactive Intelligence employs approximately 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at 61 2 8918 4800 or info@inin.com; on the Net: http://www.inin.com.</p>
<p>This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.</p>
<p>Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.</p>

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