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Australian Trade Commission selects Riverbed for international deployment across 119 sites

  • 23 April, 2008 11:50

<p>Riverbed Technology (Nasdaq: RVBD), the technology and market leader in wide-area data services (WDS), today announced that the Australian Trade Commission (Austrade) has selected and deployed Riverbed® WDS solutions, including its Steelhead® Mobile client software and Steelhead appliances, for deployment across its 119 international offices. Deployment of the Riverbed WDS solutions will allow Austrade to accelerate application exchanges, better share information between offices and improve client services.</p>
<p>Austrade has installed the Steelhead appliances in approximately half of its offices, including Sydney, Canberra, and all of the Americas (USA, Canada and South America), with the remainder expected to be deployed by June 2008. It has also purchased 250 licences for the Steelhead Mobile client software for those staff who travel frequently or do not have permanent offices.</p>
<p>Sitting within the Australian Government portfolio of Foreign Affairs and Trade, Austrade provides advice, market intelligence and support to Australian companies involved in exporting, as well as businesses interested in foreign investment. It has 119 offices in more than 60 countries.</p>
<p>Geoff Harders, global manager, service delivery and systems support for Austrade, says the Riverbed Steelhead products will overcome many of the issues facing locations with limited bandwidth by speeding up download time and optimising application performance.</p>
<p>“Austrade’s business is all about collaboration and connecting Australian exporters with overseas buyers and suppliers,” he explains. “It’s critical that our central repository of information – often containing sizeable files - can be quickly and easily accessed by our staff, so they can then help our clients.</p>
<p>“The Steelhead appliances enhance our ability to effectively deliver over what can be considered fairly mediocre data communications capabilities in terms of bandwidth and latency. This increases our ability to provide more complex information to employees, meaning they can better support Australian companies and ultimately increase Australia’s level of outbound trade.”</p>
<p>Many of Austrade’s employees are mobile workers who are based in home or serviced offices. As such, the Riverbed Steelhead Mobile client software weighed heavily in the agency’s decision when choosing a vendor.</p>
<p>Says Mr. Harder, “One of the major differentiators for us was the Steelhead Mobile client software - which allows notebook computers to share the same speed and security benefits as the desktop computers - as well as the breadth of files the Steelhead appliances can accelerate.”</p>
<p>Mr Harders himself uses the Steelhead Mobile client software to manage his workload while living in Melbourne and working in Canberra. He says that depending on which applications he uses, the Steelhead Mobile can almost double his bandwidth capacity due to its traffic optimisation capabilities.</p>
<p>"For example, the other day it took me about an hour to download a training video from my home office. Once the Steelhead Mobile had seen it, however, it could generate the file almost instantly. The ability to speed up download times is a major factor in increased productivity, not just for me, but for all our employees across the globe."</p>
<p>Austrade’s offices range from one or two person set-ups in remote locations to offices of more than 200 in places such as Sydney and Canberra. The diverse range of products offered by Riverbed, including the Steelhead Mobile software client and an array of desktop appliances, means Austrade can “saturate its environment” with Riverbed technology, according to Mr Harders.</p>
<p>“The Riverbed solution fits both our small and large offices, bridging the gaps between each,” he explains. “It’s also very quick and easy to set up for deployment because you can configure it through the Riverbed Central Management Console, then roll it out to the individual machines from there.”</p>
<p>A simple setup was of particular importance to Austrade, as the staffs responsible for the installation of the Steelhead products are not necessarily IT experts. While Austrade developed a training video and manual to support the rollout, it was still essential to have products that could be quickly and easily deployed.</p>
<p>“Different people have different skill levels so a simple deployment was critical to the technology’s success,” says Mr Harders. “With the Steelhead products’ ability to self-discover each other, the appliances are extremely easy to install and use.”</p>
<p>“I’ve been in this industry for over 30 years and I’ve got to say it’s the first technology in the past 15 years that is truly innovative,” Mr Harders says. “Other things have been more evolutionary, but this product has very clever technology that significantly accelerates data transfer and provides for the equivalent doubling or tripling of the line speed. We feel it can add substantial value to our business and our users.”</p>
<p>Steve Dixon, regional director, Australia/New Zealand at Riverbed, says increasing corporate globalisation makes WDS technology crucial to many organisations.</p>
<p>“When organisations win back more bandwidth with WDS technology, they can reallocate some of it to real-time applications such as video conferencing, voice conferencing and VoIP,” says Mr Dixon. “At the same time, the Steelhead products can improve application performance and download time, allowing every office within an organisation to increase productivity and better collaborate – regardless of their location.”</p>
<p>Steelhead products</p>
<p>Riverbed’s WDS solutions enable organizations of all sizes to overcome a host of severe problems, including poor application performance and insufficient bandwidth at remote sites. By speeding the performance of applications between data centres, remote offices and mobile workers by five to 50 times and in some cases up to 100 times, Riverbed’s award-winning Steelhead WDS products enable companies to consolidate IT, improve backup and replication processes to ensure data integrity, and improve staff productivity and collaboration. Steelhead products have been deployed in organizations ranging from the world’s largest corporations with offices around the globe to small companies with a couple of sites that are just miles apart. To learn more, view Riverbed’s demo: www.riverbed.com/pr/jack.</p>
<p>Forward looking statements</p>
<p>This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed's products and services, statements regarding the likelihood that enterprises will continue site consolidation and WAN acceleration projects in the current or changing economic environment, statements regarding the growth characteristics of, and customer demand relating to, the WDS market, statements regarding customer payback following implementation of Riverbed solutions that may suggest likely or certain outcomes, and statements relating to Riverbed’s ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed’s business are set forth in our Form 10-K filed with the SEC on February 15, 2008. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.</p>
<p>About Riverbed</p>
<p>Riverbed Technology is the technology and market leader in wide-area data services (WDS) solutions for companies worldwide. By enabling application performance over the wide area network (WAN) that is orders of magnitude faster than what users experience today, Riverbed is changing the way people work, and enabling a distributed workforce that can collaborate as if they were local. Additional information about Riverbed (Nasdaq: RVBD) is available at www.riverbed.com.</p>
<p>Riverbed Technology, Riverbed, Steelhead, RiOS, Interceptor, and the Riverbed logo are trademarks or registered trademarks of Riverbed Technology, Inc. All other trademarks used or mentioned herein belong to their respective owners.</p>

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