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IBM and NEC to Deliver Unified Communications and Collaboration to Businesses Around the World

  • 22 January, 2008 11:25

<p>IBM and NEC to Deliver Unified Communications and Collaboration to Businesses Around the World</p>
<p>Melbourne, January 22, 2008: NEC Corporation announced today that it is working with IBM Corporation to deliver advanced unified communication and collaboration capabilities to businesses around the world. NEC, a global market leader in enterprise communications, will integrate its UNIVERGE® IP communication servers with the IBM Lotus® Sametime® 8.0 collaboration platform, the industry's number one instant messaging software for enterprise customers.</p>
<p>With NEC’s UNIVERGE gateway module for IBM Lotus Sametime, companies using NEC’s UNIVERGE communication servers will be able to view online presence information, and leverage click-to-call services from within a Lotus Sametime instant messaging chat, Web conference or IBM Lotus Notes® email inbox.</p>
<p>This new integration uses the open Eclipse-based Lotus Sametime platform and the Lotus Sametime Telephony Conferencing Service Provider Interface (TCSPI) to support the convergence of voice and data. Businesses can gain click-to-call access by implementing NEC’s newly developed TCSPI interface plug-in software in the UNIVERGE gateway module for Lotus software. Implementation of NEC’s plug-in is made simple by the extensible framework of Lotus Sametime and its efficient operation through a centralized server.</p>
<p>In February 2008, NEC Australia plans to deliver its first beta release of the UNIVERGE gateway module for IBM Lotus Sametime to an IBM Australia customer.</p>
<p>Incorporating communications and collaboration capabilities into business work processes for professionals can improve the speed and efficiency of customer services, resulting in faster outcomes and better customer satisfaction. With IBM’s Lotus Sametime 8.0 unified communications and collaboration platform and NEC’s UNIVERGE IP communication server, users will be able to find specialists quickly based on location and topic, and collaborate immediately through instant messaging or a VoIP phone conversation. This integration with Lotus Sametime software will benefit healthcare facilities, the hospitality industry and educational organization that have a need to communicate rapidly and immediately to resolve issues, collaborate or find the right specialist at the right time.</p>
<p>"The goal of IBM's UC2™ strategy is to drive business agility and innovation by simplifying and unifying communications and collaboration in the context of where and how people work every day. With today's announcement, NEC customers will have the choice to integrate their communications into Lotus Sametime, to help streamline business processes,” said Bruce Morse, Vice President, Lotus Software Group, IBM Corporation.</p>
<p>“It is exciting for customers to be able to integrate Lotus Sametime, the industry's leading instant messaging and "on premise" Web conferencing solution, with the superior reliability of NEC’s UNIVERGE IP communications servers,” said Kazuo Tsuzuki, Associate Senior Vice President, Enterprise Solutions, NEC Corporation. "Whether it is advancing a business decision via rich collaboration in a web conference or using Lotus Sametime click-to-call features, these complementary offerings from IBM and NEC will deliver the best solution to our mutual customers."</p>
<p>By working closely with IBM to leverage the benefits of IBM Lotus Sametime, software, NEC can expand its UNIVERGE portfolio. With these innovative new initiatives, NEC proposes enterprises to leverage the open eco-system and extensibility that allows enterprise agents to best manage and provide better service with their voice and data network environment while reducing overall costs.</p>
<p>"IBM’s Unified Communications technologies are designed to drive business agility and innovation in the workplace. We are now able to provide NEC telephony customers with the choice to integrate their telephone communications with instant messaging, calendar, and scheduling activities." said Jonathan Stern, Lotus Executive, IBM Australia.</p>
<p>“These innovative new initiatives are now ready to take to market and we have a number of filed trials imminent,” said Ken Hart, Executive General Manager Technology, NEC Australia. “With this new environment, customers will enjoy seamless communication which enables a whole new way for people, teams and communities to work together.”</p>
<p>Starting with this new UNIVERGE gateway module for IBM Lotus Sametime, NEC will continue to leverage future IBM unified communications solutions that will benefit their customers worldwide.</p>
<p>NEC’s UNIVERGE gateway for IBM Lotus Sametime will be exhibited at Booth #825, IBM Lotusphere® 2008, January 20 – 24, 2008, Orlando, Florida, USA.</p>
<p>NEC’s UNIVERGE gateway module for IBM Lotus Sametime will be available in the US, Europe, Japan, and Australia in early April, 2008.</p>
<p>ENDS
NOTES TO EDITORS:
Supporting photography and interviews available.
For more information on Lotus Sametime please visit: www.ibm.com/lotus/sametime</p>
<p>For media enquiries, please contact:</p>
<p>Will Clarke
NEC Australia Pty Ltd
Tel: 03 9271 4172
Mob: 0400 676 244
Email: will.clarke@nec.com.au</p>
<p>Carla McMurray
IBM Australia
Tel: (02) 9463 5344
Mobile: 0415 882219
Email: carlamcm@au1.ibm.com.au</p>
<p>About NEC Australia
A leader in the development of broadband and mobile communications technologies, NEC Australia’s expertise has propelled the company to the forefront of new era in communications. NEC Australia is a leading provider of end-to-end voice, data and video solutions for business and government. NEC Australia utilises its expertise in IP telephony, contact centres and managed services, and its strong partnerships with leading companies to provide innovative and affordable business solutions.</p>
<p>Through the provision of new technologies such as plasma displays, data projectors and high-speed broadband connections, NEC Australia continues to drive innovation into the office and the home. NEC Australia’s commitment to innovation and continued expansion into export markets remains unrivalled. NEC is home to Australia’s largest ICT Research and Development facility. As well as undertaking leading R&amp;D in DSL technologies and 3G mobile terminals, NEC Australia’s broadband business, Nextep broadband delivers business grade DSL services for SMEs, corporates and governments. For more information about NEC Australia, visit our website at www.nec.com.au.</p>
<p>About NEC Corporation
NEC Corporation is one of the world's leading providers of Internet, broadband network and enterprise business solutions dedicated to meeting the specialised needs of its diverse and global base of customers.</p>
<p>NEC delivers tailored solutions in the key fields of computer, networking and electron devices, by integrating its technical strengths in IT and Networks, and by providing advanced semiconductor solutions through NEC Electronics Corporation. The NEC Group employs more than 150,000 people worldwide. For additional information, please visit the NEC home page at: www.nec.com</p>
<p>###
IBM, Lotus, Lotus Notes, Sametime, UC2 and Lotusphre are trademarks of International Business Machines Corporation in the United States, other countries or both.</p>
<p>NEC, UNIVERGE, and NEC logo are trademarks or registered trademarks of NEC Corporation.</p>

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