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Lake Corporation boosts Southern Region Business Development

  • 20 June, 2005 15:45

<p>Integrated contact centre specialist, Lake Corporation, has announced the appointment of Joe Cilmi in a senior business development role for the southern region. He will be based at the company’s Melbourne office.</p>
<p>Lake Corporation’s contact centre users in Australia include the Westpac, ANZ, St George and Commonwealth banks, Guide Dogs NSW, IMB, GE Capital Finance, Optus, Southern Cross and retailer David Jones.</p>
<p>Joe Cilmi’s 15-year background in the contact centre and telecommunications area included five years with Premier Technologies and three years with VisibleVoice. Immediately before joining Lake Corporation he consulted to FortyTwo International, an email marketing organisation.</p>
<p>Announcing the appointment of his new Melbourne team member, Lake Corporation founder and managing director, John Latreille said, “With his long experience in the contact centre and telecommunications sectors, Joe is a very strategic appointment for our company and we expect great things from him in his new role.”</p>
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<p>Notes for Editors
About Lake Corporation
Sydney-based Lake Corporation is Australian-owned and was established in 1992. The company is committed to optimal call centre effectiveness with the ‘one stop shop’ implementation of intelligent, multi-media technology backed by professional services, quality training programs and ongoing support. Lake recommends, supplies, installs and supports leading technology, focusing on voice, and multi-media interaction. Products offered by Lake include XCalibur, a complete desktop solution for multi-data sources and EnsemblePro, Concerto Software, Inc’s. Customer Interaction Management Platform which offers multi-media outbound, inbound, blend and next-generation capabilities. Each of Lake’s implementations is designed to maximise the effectiveness of contact centres by improved operational efficiency, management information and employee satisfaction. Lake solutions have been installed by Australia’s leading Banks and other financial institutions, leading retailers, leading telcos, leading contact marketing bureaux, and major charitable organizations.</p>
<p>Each of the product names mentioned above is or may be the trademark or registered trademark of its respective owner.</p>
<p>Lake Corporation Pty Ltd’s head office address is 150 Mowbray Road, Willoughby, NSW 2068, Australia and there is a Melbourne branch office.</p>
<p>This release has been distributed on behalf of Lake Corporation Pty by Gotley Nix Evans Pty Ltd, 10-18 Cliff Street, Milsons Point, NSW 2061, Australia.</p>
<p>For more information please contact –
John Latreille
Lake Corporation
(02) 9958 6166</p>
<p>Press Contact
Derek Evans
Gotley Nix Evans
(02) 9957 5555</p>
<p>Given Australia's email-related legislation, please advise if you would prefer not to receive future emails of this type.</p>

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