White Papers: marketscape

This IDC study assesses 11 hardcopy vendors that are participating in the worldwide managed print services (MPS) market. Vendor selection included vendors with existing and developing MPS programs. This assessment discusses both quantitative and qualitative characteristics that explain success in this important market. Growth of print services will continue to escalate as companies of all sizes recognise the savings and efficiencies that can be realised under such programs, and vendors compete aggressively to expand market reach and gain share.