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White Papers: IT infrastructure




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Configuration, Not Coding
By Nimsoft | 22/5/2012
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customisation. This paper can show how organisations can complete their initial deployments quickly, easily and adapt efficiently to the evolving needs of the business with Nimsoft Service Desk.
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Microsoft® Exchange 2010 on VMware® Best Practices Guide
By VMware | 19/10/2010
E-mail has become one of the most critical applications in an organization’s IT infrastructure. Organizations increasingly rely on messaging tools for individual and organizational effectiveness. As a result, messaging administrators face a constant challenge as they continually seek to manage the conflicting demands of availability, agility, and cost. Read on.
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Ballarat Health Services slashes printing costs with HP
By HP | 8/10/2010
The industry is healthcare | The challenge Challenge was to reduce overall printing and copying costs and increase use of digital document distribution - see how ballarat health services found the solution click here today to learn more.
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Creating a Foundation for Today's Enterprise-wide Virtual Infrastructure
By EMC | 20/9/2010
This white paper discusses how virtualisation helps organizations around the globe turn their IT infrastructures into true competitive assets. We take a look at the challenges facing today’s organizations as they seek to implement the foundations of a virtualized infrastructure and present some best practices for these implementations. Read on.
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Next Generation Service Delivery: Fast Forward to Enterprise Cloud Computing
By BMC | 15/9/2010
Many IT organizations are struggling to cope with the ever-growing complexity of the IT infrastructure in today’s data centers. To compound this challenge, they must also balance the need to respond to pressure for delivering IT services faster and more cost effectively than ever before. As a result of these economic and staffing pressures, many organizations are seeking alternate service delivery and enterprise management approaches. These approaches can balance the need for control while reducing risk and increasing agility in providing cost-effective service delivery.
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White Paper: “Taking The Right Bites Out Of ITIL”
By Numara | 15/9/2010
Over the past year, adoption of ITIL best practices continued to grow at a steady rate, but we also began to see a new scepticism, or backlash, towards ITIL. Business leaders wanted to see action, and more importantly, ROI. Read on.
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White Paper: "Fighting Back - Reducing Total Cost of Ownership"
By Numara | 15/9/2010
This White Paper looks in detail at TCO in relation to service desks and managing the IT infrastructure. It highlights findings from independent market research undertaken by Dynamic Markets in 2009 entitled: “Flexible Service Desks” which digs into the real TCO and more recently research completed in 2010: “The Rebirth of the IT Budget”. The paper also references industry research published by Gartner Group and Forrester Research.
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