• Before Facebook: How other recent dot-com IPOs have fared

  By Brad Reed | 03 February, 2012 09:33

  Although Facebook (FB - to be traded on NASDAQ or NYSE) is by far the most high-profile dot-com company to go public over the past year, it is actually one of several companies that have led to a revival of web company IPOs. And while many dot-com IPOs have been long on hype, they haven't yet paid off in terms of shareholder value.

• Facebook ripe for ridicule as it suffers outage a day after IPO filing

  By Bob Brown | 03 February, 2012 07:34

  Social networkers resorted to Twitter during and following a brief Facebook outage on Thursday, a day after the company filed for its initial public offering.

• 9 "university researcher approved" tips for awesome Tweeting

  By Bob Brown | 02 February, 2012 04:36

  Researchers from Carnegie Mellon, the Massachusetts Institute of Technology and Georgia Tech have issued a list of 9 tips for better tweeting based on a study of Twitter usefulness (see "Most tweets are useless, Twitter users say").

• Most tweets are garbage: Twitter users

  By Bob Brown | 02 February, 2012 03:30

  Twitter has been celebrated for its ubiquity and impact on world events from natural disaster recovery to political uprisings. But researchers from a group of big time universities have found that useful tweets are few and far between.

• Social networking engineers team to make Google searches less 'evil'

  By Brad Reed | 24 January, 2012 08:22

  Software engineers from major social networking companies have apparently grown tired of Google's relentless drive to push its own Google+ social network at the expense of other sites.

• Wikipedia celebrates a decade of edit wars, controversy and Internet dominance

  By Jon Brodkin | 11 January, 2011 23:25

  Wikipedia and its users are planning more than 300 celebration events across six continents for the 10th anniversary of the free, online encyclopedia that has become an Internet juggernaut by spreading access to information with a model that lets anyone edit its articles.

• Enterprise 2.0 changing the way we work

  By Sharon Gaudin | 16 March, 2010 05:45

  Sure, companies have started using Web 2.0 tools, but one man says we've only seen a glimmer of the serious change that they're going to bring to the way we do business.

• 5 Web 2.0 Startups to Watch in 2010

  By Kristin Burnham | 08 January, 2010 03:28

  There's no doubt that 2009 was a rough year for startups and established businesses alike, but many are holding out hope that 2010 will be different, especially since venture capitalists seem to be loosening their purse strings. Keep an eye on these five businesses that offer fresh ideas to the Web 2.0 arena.

• Cloud and Web 2.0 insights from Structure 09 conference

  By Bernard Golden | 09 July, 2009 01:38

  Last week I attended the GigaOM Structure 09 Conference, which is an innovation-oriented cloud computing conference. One of the interesting things about the Silicon Valley-based event: it brought together a mix of different types of companies, emerging technology products and services, and people with cloud challenges:

• TI's Web 2.0 success story: better customer service

  By C.G. Lynch | 01 July, 2009 08:03

  Back in 2004, Texas Instruments (TI) noticed a problem in its customer service department, one that's typical in companies serving technical customer bases. Some of TI's main customers (engineers) buy and use some of the company's most technical products, such as digital signal processors. TI needed a better way to quickly provide answers to customer questions, without the customer sitting on hold with a call center, waiting for a representative who might not even have the technical expertise to answer the inquiry.

Whitepapers about web 2.0

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  Protecting Generation Web

  From data privacy to personal safety issues, cyber-bullying, inappropriate content and malware, schools are facing an increasingly difficult task when it comes to allowing young people to spread their online wings without compromising their safety and personal development. The reality that most schools are catering to the needs of mixed age groups and abilities, and it’s easy to understand why a simple stop and block approach won’t work. Learning environments are, by nature, flexible. It stands to reason that the IT resources used in them should be flexible too. Read on.

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  Managing Trust - Data protection and compliance for financial services

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  Look both ways - Protecting your data with content inspection

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  HTML5 and security on the new web