• Skype extends coverage of Manager administration tool

  By Mikael Ricknäs | 07 May, 2013 10:45

  Skype's Web-based management tool Manager for businesses is now available in over 170 countries and for all subscriptions, allowing companies to centrally control their usage of the service.

• Microsoft previews Skype for Outlook.com

  By Mikael Ricknäs | 30 April, 2013 10:02

  Microsoft is rolling out a preview version of Skype for Outlook.com, allowing users to make calls and send instant messages from within the webmail service using a browser plugin.

• Google simplifies integration of SMS and voice with App Engine

  By Mikael Ricknäs | 03 April, 2013 11:32

  Google is hoping to make it easier for developers to integrate SMS or voice communications in applications running on the company's App Engine platform.

• French regulator says Skype must register as a telco or risk prosecution

  By Peter Sayer | 12 March, 2013 16:14

  The French Telecommunications and Posts Regulator, ARCEP, has referred Skype to the Paris public prosecutor, asking it to investigate whether Skype has failed to comply with an obligation to register as a telecommunications operator. Registered operators must provide emergency calling services and allow for lawful interception of communications.

• This company ditched its landlines and iPhones in favor of iPad Minis

  By Brandon Butler | 06 March, 2013 11:56

  Jim Pond is a techie and an Apple lover. He always needs the newest Apple product at his small suburban Boston creative agency, whether it's the latest iPad, MacBook, iPhone or iPod Touch. "If it's Apple, we've gotta have it," he proudly states.

• With WebRTC, Real-Time Communications Come to the Browser

  By Chris Minnick and Ed Tittel | 05 June, 2013 12:49

  The WebRTC standard aims to make peer-to-peer communication over the Web as easy as picking up a phone. Here's what developers need to know about WebRTC, including how to set it up and what limitations the protocol currently faces.

• Optimize your router for VoIP and video

  By Jon L. Jacobi | 10 December, 2010 02:33

  We're at an awkward stage as the age of network-streamed multimedia matures. Broadband and cell providers have only recently realized the public's enormous appetite for streaming video, VoIP, and the combination of both.

• The ABCs of VoIP

  By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17

  Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

• ARM's big.LITTLE processors and 1080p screens await smartphone buyers in 2013

  By Mikael Ricknäs | 10 December, 2012 20:51

  Smartphone vendors will rely on upgrades such as full-HD screens and more powerful yet more frugal processors to entice customers to buy new phones in 2013.

• Android app offers new flexibility for IT admins

  By Katherine Noyes | 22 September, 2010 08:19

  Information workers are increasingly demanding to use consumer-friendly Android and iOS devices on the job, so it stands to reason that IT administrators would value such flexibility too.

• Why Intel's Infineon buy is a smart move

  By Jeff Bertolucci | 31 August, 2010 08:18

  Intel has been on a buying binge lately. Just two weeks ago the world's largest chip maker agreed to acquire security vendor McAfee for $7.68 billion, and today it announced plans to buy Infineon Technologies' Wireless Solutions (WLS) division for $1.4 billion.

• Google voice chat not ready for business--or is it?

  By Jeff Bertolucci | 26 August, 2010 08:26

  Google's new Gmail calling may be a great way for consumers to make free and low-cost voice calls, but the service isn't quite ready for business customers using Google Apps, the search giant's suite of cloud-based productivity programs.

• 5 open source VoIP softphones to watch

  By Rodney Gedda | 20 November, 2009 14:16

  The steady rise in people using IP telephony to communicate -- for personal and business reasons -- has led to the development of a number of different VoIP "softphones" that can be used on a PC or notebook.

Whitepapers about voip

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  User adoption: Will your communications deployment score or be left on base?

  The swings of a baseball batter, a golfer and a tennis player have many differences. However, top performers in all these sports share one core trait — a great follow-through. They maintain focus after contact to keep the ball on a trajectory toward obtaining the result they want, whether it is speed, power, distance, finesse or some combination of those. When businesses deploy a new communications solution, they often take a very big swing as well. That solution is a major capital investment, and it needs to work properly to avoid damaging operational efficiency or customer service. Ultimately, there will be a reckoning as to whether the benefits are worth the cost.

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  From Voice Over IP To Unified Communications Simplify System Management