• AI-powered customer support robots bring human touch to virtual world

  By Tim Lohman | 08 July, 2009 02:29

  Fusing human psychology with an advanced artificial intelligence engine, MyCyberTwin’s virtual humans are being used by organisations like NASA and National Australia Bank to improve their customer support levels.

Whitepapers about virtual humans

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  A Guide to Staying Secure Amidst Gorwing Threats and the Expanding Digital Universe

  Security management needs to evolve to protect business, government, and individuals from growing cyber threats. This Paper outlines challenges facing security executives and teams and uses an “air traffic control system” analogy to show how advanced security management systems can deliver better security by providing a single point of visibility and coordination for physical, virtual, and cloud assets. Solutions are presented where business processes, policy, controls, and data work in concert to achieve the vision of an air traffic control system for information security.

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  Can you harness clouds without creating storms?

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  IDC whitepaper: Hold Down Data Centre Costs