News

• IT outsourcing: Will CIOs reclaim their power?

  By Stephanie Overby | 22 May, 2012 00:36

  IT outsourcing has always been a double-edged sword for CIOs. What starts out as a cure for IT's ills always seems to cause more headaches down the road.

• The inside story of why Puma dumped four Cloud vendors for one

  By Kim S. Nash | 01 December, 2011 05:47

  Cloud's ability to ratchet server power and storage up and down as needed suits the demands of online marketing campaigns that tend to gear up and wind down quickly. So a few years ago, sneaker manufacturer Puma ran fast toward adoption.

• Editor's Letter: Make Your Vendors Work For You

  By Maryfran Johnson | 01 December, 2011 05:00

  What have your vendors done for you lately?

• CIO Summit Roundtable: Application specific SLAs for the enterprise

  By Georgina Swan | 12 October, 2011 11:06

  Some enterprises have centralised, moved consolidated global ICT assets without giving much thought to the performance of their business applications. While consolidation can help to lower costs, users can have very different experiences for accessing data and applications based on the physical distance to the data centre, where latency may be an issue.

• Vendors as partners

  By John Dix | 22 August, 2011 20:39

  Ken Piddington, CIO of Global Partners LP, an $8 billion energy company in the Northeast, recently implemented an innovative vendor partnership program that he hopes will improve the product and services the company gets from suppliers while helping those suppliers more efficiently serve the company and benefit from the relationship.

• Inside the next generation vendor management office

  By Patrick M. Connaughton | 29 March, 2011 03:59

  Today, almost 50 per cent of companies have a centralized vendor management group in place, with 11 per cent planning to introduce one this year. Why are we seeing the growth of this unit within the organization? The main drivers for a business to invest in a VMO are to get more value out of existing suppliers and to lower overall costs through better rate negotiations and demand consolidation. Most often, the VMO is either housed in IT or procurement, depending on the business, and consists of two to ten people who are responsible for overseeing the big picture of vendor management.

• CIOs must revaluate use of outsourcing: Gartner

  By Lisa Banks | 15 November, 2010 10:42

  CIOs must revaluate their use of outsourcing and move from the role of IT manager to broker if effective resourcing is to take place, a Gartner analyst has warned.

• IT industry may be damaged by vendor buyout trend

  By Lisa Banks | 29 September, 2010 12:22

  IT managers have been warned to closely assess their vendor relationships as a wave of buy outs and acquisitions sweep the globe, leaving the market dominated by a few key players.

• Government must rethink IT management strategy: analyst

  By Lisa Banks | 09 September, 2010 00:12

  A lack of flexibility towards IT management in the government sector may hinder the development of cloud computing and virtualisation.

• Government must rethink IT management strategy: analyst

  By Lisa Banks | 07 September, 2010 11:00

  A lack of flexibility towards IT management in the government sector may hinder the development of cloud computing and virtualisation.

• Download Global Infrastructure Outsourcing Governance Model

  By CIO Executive Council | 22 July, 2010 07:04

  Who: Jeff Steinhorn, CIO, Hess Corporation

• Team Up for Business Value

  By CIO Executive Council | 22 July, 2010 06:44

  In this CIO 100 Award-winning initiative, Hess CIO Jeff Steinhorn created metrics and governance with vendors to boost

• VicRoads implements uniform licensing laws

  By Lisa Banks | 09 June, 2010 14:33

  VicRoads has implemented uniform licensing laws across the state on time and under budget thanks to taking a new approach to the vendor tendering process.

• IT Contract Negotiation: Five Steps to Success

  By Christine Ferrusi Ross | 02 February, 2010 07:59

  Do you find yourself getting into "fire-fighting" mode when deals need to be finalized? Forrester has found it's not uncommon for sourcing professionals to have contracts thrust upon them by impatient business or IT users that "must get signed in the next two days" or similar situations.