unified communications

News

• Are CEOs getting the social media thing?

  By Michael Cooney | 24 May, 2012 13:33

  IBM says a study it did of some 1700 Chief Executive Officers worldwide found that many indeed - or should be - grasping social media as a key enabler of collaboration and innovation.

• Medical firm avoids Exchange nightmare with outside help

  By Tim Greene | 22 May, 2012 05:31

  International medical vendor Mediq was expanding in a big way by acquisition and needed a standard email platform across its business, but the project's cost and the complexity of doing it alone was so daunting that the company called on outside help that costs it less in the long run.

• Social media bring business, but add security quagmire

  By Ellen Messmer | 18 May, 2012 04:27

  Social media - Facebook, Twitter, LinkedIn, Google+ and so forth - has become a way of life for companies and their employees to interact with the public, but beating back the fraudsters that try to prey on customers, not to mention keeping employees from spilling sensitive data, is becoming a full-time job for many.

• Survey: BYOD sparks enterprise investment in Unified Communication and Collaboration

  By Network World staff | 15 May, 2012 06:03

  The 2012 IDG Enterprise Unified Communications and Collaboration (UC&C) survey was completed with the goal of gaining a better understanding of current and future UC&C investments. The survey highlights the uptick in UC&C adoption and investments in the coming three years — specifically in enterprise organizations — demonstrating the value organizations place on technologies that enable consistent and connected communications between employees, customers and partners. 

• American moms love Facebook, Nielsen survey shows

  By Brad Reed | 12 May, 2012 03:33

  If you're looking for a last-minute gift for Mother's Day, don't bother sending her a Facebook invite - chances are, she's probably already on it.

• Bing will tap Facebook, Twitter in answering queries

  By Tim Greene | 11 May, 2012 07:26

  Microsoft is introducing a phone-a-friend feature into its Bing search engine, allowing searchers to ask their Facebook and Twitter contacts to supplement information gathered by the search engine itself.

• Cisco offers API to fight call fraud

  By Jim Duffy | 09 May, 2012 00:31

  LAS VEGAS -- Cisco this week at Interop 2012 released an API for its branch routers designed to enable third-party developers to write applications to enhance the security of phone calls over the router network.

• Thwarting employers asking for Facebook access

  By Mark Gibbs | 07 May, 2012 14:39

  If your employer or a potential employer asked you to hand over the keys to your house so they could search your possessions looking for something unspecified, I suspect you would be a little surprised and not a little outraged. Well, over the last few months there has been a significant number of reports of employers and colleges doing the digital equivalent of asking for your house keys by requesting Facebook passwords from employees, applicants and students.

• Gartner says half of enterprises are wasting money on social media

  By Brandon Butler | 05 May, 2012 00:30

  Getting a positive return on investment from a social media campaign is about more than tracking the number of your Facebook fans and Twitter followers. It's about linking the social strategy to measurable business objectives, according to Gartner, which says most businesses aren't doing this.

• VMware ups its collaboration offering with Lithium integration

  By Brandon Butler | 04 May, 2012 07:42

  VMware Thursday announced that its SocialCast sharing tool will now work with Lithium Technologies tools to capture and integrate external customer data.

• Collaboration vendor Jive aims for app adoption without pestering IT

  By Brandon Butler | 03 May, 2012 01:21

  In a move to expand functionality and allow for simpler adoption of its market-leading enterprise social collaboration offerings, Jive Software has released a series of new updates that go live Wednesday.

• How to brag online without appearing to brag

  By Paul McNamara | 23 April, 2012 14:36

  Last week I posted to Buzzblog a list of the 50 best "bragging rights" claimed by users of Google+.

• Social predators still gaming the system on Facebook

  By Jon Gold | 21 April, 2012 04:34

  Despite an increasingly severe crackdown by the ubiquitous social network, malicious activity and spam on Facebook are still both widespread and profitable, according to Barracuda research scientist Daniel Peck.

• Social events calendar shown off at DEMO, prepares to branch out from Boston

  By Colin Neagle | 21 April, 2012 03:19

  Thanks to a couple of boring weekends that SCHEDit founder and CEO Omar Tellez had in Princeton, N.J., my friends and I have a new way to keep track of our best options for every weekend in Boston.

• DEMO 2012: Better conference calling and 'how to' guides

  By Colin Neagle | 20 April, 2012 00:23

  After the enterprise presentation segment at the ongoing DEMO conference in Santa Clara, two presenters stood out for introducing solutions to long-running workplace problems.