• CERN retires proprietary video conferencing system in favor of Vidyo

  By Tim Greene | 14 June, 2013 02:13

  Tim Smith has some of the best IT end users in the world: the physicists who do research at CERN, which runs the particle physics lab that is home to the Large Hadron Collider, because they need little instruction when it comes to new technology.

• MAKE IT STOP! 'Facebook - The Musical' and more

  By Bob Brown | 07 June, 2013 19:17

  A cheery new YouTube video called "Facebook - The Musical" is on its way to going viral at more than 500,000 views during its first few days on the Web, thanks to a campy crew of crooners singing the praises of the social network.

• Reddit AMA: Skype founder finds it hard to say who to believe in PRISM scandal

  By Tim Greene | 07 June, 2013 18:02

  The finger-pointing about who is to blame in the unfolding PRISM Internet-spying scandal makes it hard to tell who to believe, says Jaan Tallinn, a founder of both Skype and Kazaa.

• Zynga fires 18 per cent of workforce, vows refocus on mobility

  By Jon Gold | 03 June, 2013 21:27

  Social gaming publisher Zynga announced Monday that it will lay off 18% of its total workforce -- more than 500 employees -- in an effort to reduce staff costs and focus on the mobile sector.

• Cisco not looking to kill Microsoft/Skype deal, says Chambers

  By Jim Duffy | 31 May, 2013 14:53

  Cisco doesn't want to kill Microsoft's marriage to Skype -- it just wants a dowry.

• The ABCs of VoIP

  By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17

  Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

• Opinion: How do you manage your social networks?

  By Mark Gibbs | 28 January, 2013 15:18

  I recently decided, somewhat randomly, to experiment a bit more with social networking. I was on LinkedIn and at some point the service asked me if it could access my Gmail contact list.

• Online video a must-have for these four businesses

  By Linda Melone | 23 January, 2013 12:07

  Adding video to the company website can set retailers and other businesses apart from the competition -- and ultimately boost the bottom line.

• Opinion: The Petraeus scandal and computer ethics

  By Mark Gibbs | 20 November, 2012 15:44

  Last week Gen. David Petraeus, the director of the Central Intelligence Agency, resigned in response to what has turned out to be a much bigger scandal than it first appeared.

• Wikipedia celebrates a decade of edit wars, controversy and Internet dominance

  By Jon Brodkin | 11 January, 2011 23:25

  Wikipedia and its users are planning more than 300 celebration events across six continents for the 10th anniversary of the free, online encyclopedia that has become an Internet juggernaut by spreading access to information with a model that lets anyone edit its articles.

• 5 open source VoIP softphones to watch

  By Rodney Gedda | 20 November, 2009 14:16

  The steady rise in people using IP telephony to communicate -- for personal and business reasons -- has led to the development of a number of different VoIP "softphones" that can be used on a PC or notebook.

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