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  • The ABCs of VoIP

    By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17

    Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

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  • Law Firm CIO Makes the Case for Microsoft Lync

    By Thor Olavsrud | 08 April, 2014 00:24

    Law firm Holland & Knight already had a who's who of best-of-breed communications products deployed when the firm's IT team decided it needed to replace the tangled mess of PBX systems that provided voice lines at its many offices. It chose to jettison them all in favor of an infrastructure built on Microsoft Lync Server 2013.

  • Why HP's successful turnaround Is closer than it looks

    By Rob Enderle | 13 September, 2013 14:28

    Hewlett-Packard's turnaround effort under CEO Meg Whitman, like an object in the rearview mirror, is closer than it appears. Credit the impending success on strategic partnerships, good hires and a broad view of the future of tech.

  • Opinion: How do you manage your social networks?

    By Mark Gibbs | 28 January, 2013 15:18

    I recently decided, somewhat randomly, to experiment a bit more with social networking. I was on LinkedIn and at some point the service asked me if it could access my Gmail contact list.

  • Online video a must-have for these four businesses

    By Linda Melone | 23 January, 2013 12:07

    Adding video to the company website can set retailers and other businesses apart from the competition -- and ultimately boost the bottom line.

  • Opinion: The Petraeus scandal and computer ethics

    By Mark Gibbs | 20 November, 2012 15:44

    Last week Gen. David Petraeus, the director of the Central Intelligence Agency, resigned in response to what has turned out to be a much bigger scandal than it first appeared.

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