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News about unified communications
  • Driving innovation at Fidelity Investments

    By John Dix | 27 March, 2014 14:28

    Fidelity Investments is one of the world's largest providers of financial services, with assets under administration of $4.7 trillion, and it didn't get there by using yesterday's technology. In fact, the company has a standalone group, Fidelity Center for Applied Technology – more commonly referred to as Fidelity Labs -- whose job it is to take the long view, to examine technologies years before they become mainstream and help the firm get a leg up.

  • Startups flock to Web RTC for browser-based videoconferencing

    By Tim Greene | 19 March, 2014 22:00

    A band of startups at Enterprise Connect is trying to cash in on Web RTC browser technology for peer-to-peer Internet audio and video calls.

  • 'Cake Boss' bakery uses unified communications to streamline sales

    By Tim Greene | 19 March, 2014 22:00

    Carlo's Bakery knew that in order to get ready for some rapid expansion it needed to upgrade its traditional PBX. And replacing it with a unified communications system brought new options ranging from video cake consulting to in-queue sales when the line of customers backs out the door onto the sidewalk.

  • Microsoft's Lync surging as PBX choice in North America

    By Tim Greene | 19 March, 2014 12:55

    Microsoft's Lync communications platform is making big gains as the IP PBX of choice, particularly in North America and particularly among larger businesses, Enterprise Connect attendees were told.

  • BYOD is fraught with legal peril, audience told

    By Tim Greene | 18 March, 2014 18:17

    Businesses worry most about security when it comes to bring-your-own-device programs, but the legal ramifications of letting employees use personal smartphones and tablets at work can be just as threatening, attendees of Enterprise Connect were told.

Tutorials about unified communications
  • The ABCs of VoIP

    By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17

    Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

Features about unified communications
  • Law Firm CIO Makes the Case for Microsoft Lync

    By Thor Olavsrud | 08 April, 2014 00:24

    Law firm Holland & Knight already had a who's who of best-of-breed communications products deployed when the firm's IT team decided it needed to replace the tangled mess of PBX systems that provided voice lines at its many offices. It chose to jettison them all in favor of an infrastructure built on Microsoft Lync Server 2013.

  • Why HP's successful turnaround Is closer than it looks

    By Rob Enderle | 13 September, 2013 14:28

    Hewlett-Packard's turnaround effort under CEO Meg Whitman, like an object in the rearview mirror, is closer than it appears. Credit the impending success on strategic partnerships, good hires and a broad view of the future of tech.

  • Opinion: How do you manage your social networks?

    By Mark Gibbs | 28 January, 2013 15:18

    I recently decided, somewhat randomly, to experiment a bit more with social networking. I was on LinkedIn and at some point the service asked me if it could access my Gmail contact list.

  • Online video a must-have for these four businesses

    By Linda Melone | 23 January, 2013 12:07

    Adding video to the company website can set retailers and other businesses apart from the competition -- and ultimately boost the bottom line.

  • Opinion: The Petraeus scandal and computer ethics

    By Mark Gibbs | 20 November, 2012 15:44

    Last week Gen. David Petraeus, the director of the Central Intelligence Agency, resigned in response to what has turned out to be a much bigger scandal than it first appeared.

Whitepapers about unified communications

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