• Rights groups ask US spy court for justification of Verizon order

  By John Ribeiro | 11 June, 2013 06:47

  Civil rights groups have asked the Foreign Intelligence Surveillance Court (FISC) for the legal justification of the U.S. government's surveillance of Verizon's customer records.

• Skype extends coverage of Manager administration tool

  By Mikael Ricknäs | 07 May, 2013 10:45

  Skype's Web-based management tool Manager for businesses is now available in over 170 countries and for all subscriptions, allowing companies to centrally control their usage of the service.

• Google simplifies integration of SMS and voice with App Engine

  By Mikael Ricknäs | 03 April, 2013 11:32

  Google is hoping to make it easier for developers to integrate SMS or voice communications in applications running on the company's App Engine platform.

• FTC's robocall-blocking contest yields tech winners

  By Grant Gross | 02 April, 2013 16:24

  Two people will share a US$50,000 prize from the U.S. Federal Trade Commission for the best idea to block illegal robocalls from reaching the owners of mobile and wired phones.

• New smartphone OSes, network technologies vie for attention in Barcelona

  By Mikael Ricknäs | 21 February, 2013 17:47

  ZTE smartphones based on Firefox OS along with Nokia's new Windows Phone-based devices will share the spotlight at this year's Mobile World Congress with next-generation network technologies that offer higher download speeds and help operators combat growing volumes of data.

• ARM's big.LITTLE processors and 1080p screens await smartphone buyers in 2013

  By Mikael Ricknäs | 10 December, 2012 20:51

  Smartphone vendors will rely on upgrades such as full-HD screens and more powerful yet more frugal processors to entice customers to buy new phones in 2013.

Whitepapers about telephony

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  The Case for Real-Time Networking

  CIOs are facing several powerful trends and inflection points that are defining the new IT landscape, including cloud computing, virtualization, the consumerization of IT, smart computing, and communications to collaboration. Taken individually, each one of these trends will have significant ripple effects throughout the planning and operations of IT network infrastructure. In aggregate, they will have an even more dramatic impact on the way that future network architectures need to be planned and designed. Read on.

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  The Convergence of IT Operations Management

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  Blurring boundaries: The disappearing gap between work and home life

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  The A to Z of Mobile Workforce Scheduling Optimisation