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  • With WebRTC, Real-Time Communications Come to the Browser

    By Chris Minnick and Ed Tittel | 05 June, 2013 12:49

    The WebRTC standard aims to make peer-to-peer communication over the Web as easy as picking up a phone. Here's what developers need to know about WebRTC, including how to set it up and what limitations the protocol currently faces.

  • Videoconferencing for every budget

    By John Brandon | 08 January, 2011 04:20

    There's nothing like face-to-face meetings for really connecting with clients or team members, but with air travel becoming ever more expensive (and ever less pleasant), frequent in-person meetings are becoming less viable for many businesses. That means your best option is usually a videoconference.

  • Optimize your router for VoIP and video

    By Jon L. Jacobi | 10 December, 2010 02:33

    We're at an awkward stage as the age of network-streamed multimedia matures. Broadband and cell providers have only recently realized the public's enormous appetite for streaming video, VoIP, and the combination of both.

  • The ABCs of VoIP

    By Sheena Finnegan, Cisco Presales Engineer, CDW | 30 September, 2010 08:17

    Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper planning, the implementation is not very frightening. Consider these three steps:

  • Troubleshoot sluggish or non-working Wi-Fi

    By Rick Broida | 29 July, 2010 08:22

    I'm a big fan of working at offsite locations--meaning my local Wi-Fi-equipped coffee shop. In fact, I'll often spend the afternoon hunkered down at Panera Bread, iced tea in one hand and a French Toast bagel in the other. (It's bad form to set up shop without buying something.)

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  • Mobile Phone Retail Processes and Expertise Packaged in a Box

    Carphone Warehouse is the largest independent telecommunications retailer in Europe with over 2,000 stores and 10 million subscribers across 8 countries. Connected World Services, its B2B division, recently looked at how to build a predictable and dependable retail sales platform that was both error-free and have greater visualisation across multiple platforms. Find out how!

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