News

• SugarCRM to unveil upgrade to its open-source app, eyes enterprise business

  By Chris Kanaracus | 24 April, 2012 20:00

  SugarCRM is expected to discuss a significant upgrade to its open-source CRM (customer relationship management) software on Monday during the SugarCon event in San Francisco.

• Wall Street Beat: Software results temper bad news on PC front

  By Marc Ferranti | 25 February, 2012 03:26

  Disappointing earnings reports this week from Hewlett-Packard and Dell were offset by more encouraging results from software makers, confirming forecasts for general trends in IT spending this year.

• Eight CRM trends you need to watch

  By Jennifer Lonoff Schiff | 03 February, 2012 04:17

  Last year, the two hot customer relationship management trends to watch— and adopt — were social CRM and mobile CRM. To find out whether they will continue to dominate the CRM landscape and what other trends organizations should pay attention to, CIO.com talked to leading CRM solution vendors and analysts. In the process, we came up with eight CRM trends to watch—and implement— in 2012.

• 2012 predictions for the CRM market

  By Lisa Banks | 21 November, 2011 12:50

  It is predicted that 2012 will be the year when customer relationship management (CRM) software becomes truly customer centric and based on an open, Cloud orientated model, SugarCRM’s country manager has claimed.

• SugarCRM buys Lotus Notes tools, cozies up to IBM

  By James Niccolai | 05 April, 2011 22:00

  SugarCRM has acquired iExtensions, which makes customer relationship management (CRM) software for IBM Lotus Notes users, in a bid to attract more enterprise customers and compete better against bigger rivals like Salesforce.com and Microsoft.

• Connector integrates Open-Xchange with SugarCRM

  By Mikael Ricknäs | 05 April, 2011 00:43

  A new connector for open-source collaboration platform Open-Xchange provides integration with SugarCRM, allowing for contact and calendar information to be synchronized between the two products, Open-Xchange said on Monday.

• IBM's LotusLive tied into SugarCRM, Ariba

  By Chris Kanaracus | 28 January, 2011 04:19

  IBM's LotusLive on-demand collaboration suite is getting a boost via integration with SugarCRM and Ariba's Discovery Service supplier database, the companies announced Thursday.

• Enterprise apps find a space on consumer devices

  By Joab Jackson | 31 December, 2010 09:54

  Enterprise software vendors are finding new opportunities to serve customers on iPads, iPhone and other consumer devices

• SugarCRM offers CRM to OEMs, and readies native iPhone app

  By Peter Sayer | 30 September, 2010 20:34

  SugarCRM has repackaged its open-source, browser-based customer relationship management platform to make it easier for other vendors to put their own brand on products and services built with SugarCRM, the company announced Thursday. But it is also working on a native iPhone app that will put the brand under the noses of many more users.