• Utility hires outsourcer -- but keeps IT staff

  By Patrick Thibodeau | 14 May, 2012 23:02

  Consumers Energy, a large utility in Michigan, has hired an offshore outsourcing firm to take over some of its IT operations. But instead of cutting its internal IT employees, it is retraining them for new types of work.

• Infosys' legal problems prompt analysts' concerns

  By Patrick Thibodeau | 10 May, 2012 08:57

  WASHINGTON - The company that is a target in a federal probe on its use of visas, Infosys, says it is assuring customers that the government investigation, despite its unknown outcome, will not impact its business.

• Help for the Help Desk

  By John Brandon | 24 April, 2012 00:24

  A help desk can be a real lifesaver for employees, not to mention a productivity boost. If a keyboard stops working or Outlook keeps crashing, a technician is just a phone call away. Even complex problems can usually be resolved internally, and relatively quickly, without the need for an outside vendor.

• Employees rate satisfaction, security and stress

  By Computerworld Staff | 09 April, 2012 20:04

  Some 60% of the IT workers surveyed reported being asked to take on new tasks and boost their productivity, and slightly more than half (51%) said that they feel underpaid based on their role and responsibility. Still, the vast majority (81%) are satisfied or very satisfied that they chose a career in IT. (Base: 4,337 IT professionals)

• Creating culture of IT innovation includes rewarding failure

  By Lucas Mearian | 06 April, 2012 20:09

  DALLAS -- David Richter, vice president of Kimberly-Clark's infrastructure solutions group, knows creating a culture of innovation can be messy, but it's still rewarding.

• The quest for IT talent

  By Darren Horrigan | 07 June, 2010 09:25

  That noise you hear is the scrape of chairs being pushed back, laptops snapping shut and your ICT staff walking out the door. The war for talent is on again — if it ever stopped — and as with all wars, there will be victors, survivors and casualties. Identifying, retaining and developing talent never gets easier. There are only degrees of difficulty. What should you do to attract and groom good people? How can you make your IT organisation one that offers interesting roles and compelling career prospects? How can you avoid becoming collateral damage in the war?

• How to Keep Your Data Center Happy for the Holidays

  By Robert Lemos | 07 December, 2009 06:21

  In the brick-and-mortar world, this holiday season is shaping up to be a wash: More people are shopping, but they are spending less.

• How to Manage a Stressed Staff

  By Staff Writers | 27 May, 2009 11:51

  Help! My staff is stressed about job security, so work conflicts are intensified. How can I handle this?

• Gavin Michael: The Lloyds TSB Global Villager

  By Piers Ford | 07 October, 2008 15:41

  Commuting between Australia and the UK is just another challenge for Gavin Michael, the CIO of retail banking at Lloyds TSB.

• An Objective Method for Evaluating Project Managers' Performance

  By Meridith Levinson | 30 September, 2008 10:46

  Project managers are ultimately responsible for making sure projects are completed on time, on budget and with the features and functionality specified by the project's stakeholders. So one would presume that project managers' performance would be evaluated based on those same criteria. It sounds obvious, right?

Whitepapers about staff management

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  Learning To Compete: IT’s Next Transformation

  CIOs must become competitive players in managing relationships between IT and the business. Megatrends like virtualization, consumerisation, cloud computing, and mobility are forcing a new model for operating IT. This interactive white paper from CIO Magazine and EMC explores this transformation as a leadership opportunity, as an opportunity to create new models for IT, and as a catalyst to fundamentally change the dynamic between IT and the business. Embedded videos feature CIOs from T-Mobile USA and Wharton School of Business and a quick survey provides benchmarking between CIO peers.

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  EMC 15-Minute Guide to Smarter Backup Transform your future

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  Seven Steps to Effective Data Governance

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  Optimizing Data Quality in the Enterprise - How to Tackle Your Bad Information