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  • 5 Ways to Get Open Source Software Support

    By Paul Rubens | 21 April, 2014 23:21

    Support for open source software is 'unbundled' from the software itself. That actually makes it much easier to get the right level of support at the right price.

  • How to Build a Customer Loyalty Program

    By Jen A. Miller | 25 March, 2014 12:48

    Boston-based restaurant chain b.good started its customer loyalty program with email 12 years ago because, well, it couldn't afford much else. As the chain has grown, so has its rewards program, which now has 53,000 'Family' members using keycards and smartphone apps to connect with b.good.

  • 3 Free Alternatives to Windows for Desktop PCs

    By John Brandon | 24 March, 2014 12:56

    It's an increasingly mobile world -- and the mobile future of Windows is dubious. To better accommodate end users, CIOs would be wise to consider these three alternatives to Windows on the desktop -- Chrome, Android and Ubuntu.

  • How responsive website design helps boost revenue

    By John Moore | 11 March, 2014 12:41

    Carsales.com, Australia's top online automotive classified site, is helping its independent dealers make the switch to sites built with responsive design in mind. Revenue is up, the company says, in part because of increased traffic from mobile devices.

  • 7 Reasons Not to Use Open Source Software

    By Paul Rubens | 11 February, 2014 13:44

    Businesses of all sizes embrace open source software and the benefits it can bring. Sometimes, though, choosing proprietary software makes better business sense. Here are seven scenarios when it pays to pay for your software.

Features about software
  • Salesforce at 15: Industry disruptor wards off midlife crisis

    By Chris Kanaracus | 23 April, 2014 04:37

    Salesforce.com recently celebrated its 15th year in existence, and as the SaaS (software-as-a-service) vendor races toward US$5 billion in revenue its influence on the industry is being felt more than ever. At the same time, some signs indicate that Salesforce.com is having a few growing pains, as well as showing some trappings of the mega-vendors it once mocked with its "End of Software" marketing campaign.

  • Windows' new normal shows software-as-a-service ambitions

    By Gregg Keizer | 18 April, 2014 06:27

    Microsoft's new updating "normal" for Windows -- a faster-paced tempo that demands customers apply releases within weeks -- is a first step in moving the OS to a services-style model. But companies may be leery of the change.

  • 10 Hot Hadoop Startups to Watch

    By Jeff Vance | 17 April, 2014 00:57

    As data volumes grow, figuring out how to unlock value becomes vastly important. Hadoop enables the processing of large data sets in a distributed environment and has become almost synonymous with big data. Here are 10 startups with solutions for unlocking big data value.

  • Microsoft's Office for iPad shakes up mobile enterprise

    By Tom Kaneshige | 15 April, 2014 05:43

    It's hard to overstate the impact of the Microsoft Office for iPad. The arrival of the dominant productivity suite on the dominant tablet promises to change how iPads are viewed in the enterprise. Office for iPad may also crush competitive apps, shut out Cloud storage providers and limit MDM vendors.

  • AI gets its groove back

    By Lamont Wood | 14 April, 2014 20:35

    Thanks to the advent of Big Data, new algorithms and massive, affordable computing power, artificial intelligence is now, finally, on a roll again.

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