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Features

  • Study: Facebook relies on good design to retain users

    By Joab Jackson | 10 May, 2012 07:12

    What is Facebook's secret to keeping the world's largest user base content? Sticking to well-proven software design principles, one study has concluded.

  • The social business network

    By Darren Horrigan | 29 February, 2012 11:23

    You’ve gotta feel for the CIO who has to write a business case to convince his or her board to spend money on new technologies with names like Yammer, Mr Tweet, Pluck, Chatter or Jive. After all, whimsy is only so cool to the chequesigners in multi-billion dollar corporations who quickly follow their tacit approval of anything leading edge with that old-school refrain of “show me the money”. Look past the funky names of today’s social networking tools, however, and chances are there will be enough nifty features to justify the investment.

  • The A-Z of LinkedIn

    By Lisa Banks | 15 February, 2012 08:07

    LinkedIn has become a dominant player in the recruitment and human resource space in the past few years, with 150 million members and availability in 200 countries

  • First Look: Facebook Single Sign-on

    By Alex Wawro | 05 November, 2010 09:03

    Facebook is getting serious about on-the-go social networking with a suite of new features announced during the Facebook Mobile event on Wednesday.

  • Can you trust Facebook Places?

    By Robert X. Cringely | 21 August, 2010 07:10

    Facebook, the company many people don't trust to protect their status updates and personal information, is now in the business of collecting location information, thanks to the introduction of its Foursquare/Gowalla killer, Facebook Places.

  • Twitter Tips: 5 Ways to Find Relevant Followers

    By Kristin Burnham | 04 August, 2010 05:35

    Twitter has more than 100 million users, which means you're bound to encounter a lot of noise. You'll find brands hawking their products or services, some users tweeting the mundane details of their everyday lives and spammers insisting you check out their "hottest new pix!" Um, no thanks.

  • SharePoint 2010: Three Ways Sony Is Using It

    By Shane O'Neill | 31 May, 2010 03:58

    Sony Electronics, the division of Sony Corporation that designs and develops the company's cameras, computers, TVs and other devices, is making a broad move to SharePoint 2010 to improve search, social networking and document sharing.

  • LinkedIn Tip: Premium Account Elevates Job Seekers

    By Kristin Burnham | 21 April, 2010 05:02

    LinkedIn announced this week a new paid account exclusively for job seekers called the Job Seeker Premium Account. The upgrade, LinkedIn says, is intended to help LinkedIn members stand out from the crowd, reach out to hiring decision makers and manage their job search more effectively.

  • Why Salesforce.com Chatter Matters

    By David Taber | 16 April, 2010 04:34

    CRM systems have large and intricate databases that describe customer interaction, and most of the effort goes into recording and managing the ongoing conversation between your firm and the customer. CRM systems have information about prospects, customers, e-mail/phone conversations, sales opportunities, and post-sale support. But look inside most CRM systems, and there's very little information about collaboration among your employees: just basic profile identification information and a dozen settings. In most CRM systems, it's difficult to see the totality of a user's activities: the system's focus is on the customer and the development of a deal, not about the conversations happening between users and their attempts to leverage information across your company.

  • Social Networking Profiles Sinking Your Job Search?

    By Meridith Levinson | 14 April, 2010 06:44

    Social networking is a key component of today's job searches because job seekers want to be where hiring managers can find them, and increasingly, hiring managers are cruising social networking websites such as Facebook, LinkedIn, MySpace and Twitter to source and vet candidates.

  • How to Devise a Stellar Social Media Policy: NASA's Tips

    By Kristin Burnham | 22 March, 2010 06:43

    NASA has been exploring social media--a territory still foreign to many businesses--for years now. But back in 2007, as more and more employees began using external social media sites, NASA determined that it was time develop a policy--not just to protect the agency, but to protect their employees as well.

  • LinkedIn Quick Tip: Getting the Most From 'Answers'

    By Kristin Burnham | 19 March, 2010 08:33

    What "Answers" Is:

  • Career Watch: Are you effective in your job search?

    By Jamie Eckle | 09 March, 2010 07:25

    The author of "Land the Tech Job You Love" thinks the way most of us look for a job is ineffective.

  • Griping Online: Call First, Tweet Later

    By Bill Snyder | 05 March, 2010 06:26

    I expend a lot of words in this and other venues beating on companies that fail to deliver the high-quality goods and services that customers expect and deserve. The bad news, of course, is that there's still plenty of reason to be angry and dissatisfied with some tech vendors.

  • 5 LinkedIn Groups to Boost Your Social Media Savvy

    By Kristin Burnham | 05 March, 2010 07:00

    How familiar are you with LinkedIn Groups? This section of the social networking site (found on the top navigation bar) is dedicated to communities of professionals based on common interests, experiences, affiliation and goals. Groups can be a great source of industry information and discussions, as well as an effective way to connect with likeminded professionals.

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