• Growth in Indian IT services exports to slow down, says Nasscom

  By John Ribeiro | 09 February, 2012 22:57

  Growth in India's exports of IT services, business process outsourcing and related services is forecast to drop to 11 to 14 percent in the Indian fiscal year to March 31, 2013 from an estimated 16.3 percent in the current fiscal year, the National Association of Software and Services Companies (Nasscom) said.

• Salesforce.com shakes up Standard support plan features

  By Chris Kanaracus | 09 February, 2012 08:37

  Salesforce.com has made a series of changes to its support services that include the removal of certain features from the Standard tier, but which the company says overall will provide a better experience for customers.

• Outsourcer Cognizant posts strong revenue and profit growth despite uncertain market

  By John Ribeiro | 09 February, 2012 01:43

  Cognizant Technology Solutions posted strong growth in revenue and profits in the fourth quarter of 2011, indicating that a few focused players continue to grow, even as demand for offshoring is flat because of uncertain economic conditions.

• Large data center coming to India, as regional demand booms

  By John Ribeiro | 08 February, 2012 01:04

  Tulip Data Center Services is setting up a 900,000 square foot (83,612.7 square meters) data center in Bangalore, the largest in India, to benefit from scale and target growing demand for collocation, cloud, and managed services in India and neighboring countries.

• Engineer's wife 'ferocious' in Obama Q&A on H-1Bs

  By Patrick Thibodeau | 04 February, 2012 09:09

  The White House is following up on an offer made by President Barack Obama this week to help find a job for an unemployed semiconductor engineer in Texas. The offer was made during a live online town hall after the engineer's wife questioned the government's policy concerning H-1B visa workers.

• Cloud drives speech recognition forward for Microsoft

  By Nancy Gohring | 14 December, 2010 06:43

  For years, using voice recognition technology on phones or other devices has been a novelty -- something people try once but never again, usually because it works so poorly. But recent developments, including harnessing the computational power of the cloud, have made it more usable and will make it even better in the near future, according to Microsoft.

• Don't mess with Texas: Lessons from IT outsourcing disasters

  By Stephanie Overby | 05 August, 2010 05:04

  Two weeks ago, the CIO of Texas penned a seven-page letter outlining the chronic failures of the state's nearly four-year outsourcing relationship - a deal the Texas governor had briefly suspended in 2008 citing service delivery problems that he said put the state's agencies in danger.

• IT Outsourcing Activity Remains Sluggish in 2010

  By Stephanie Overby | 23 July, 2010 00:59

  The outlook for the IT outsourcing market is not unlike the outlook for the economy as a whole: It's "unusually uncertain," to use U.S. Federal Reserve Chairman Ben Bernanke's words.

• Sharing the Load

  By Dylan Bushell-Embling | 17 November, 2008 10:35

  Peter Weill, the director of MIT's Center for Information Systems Research, says there are six key IT decisions that CIOs and the business must collaborate on. Ignore them at your peril . . .

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