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News about sales
  • Which Workers Are the Best Fit for BYOD?

    By Tom Kaneshige | 14 May, 2013 23:21

    From the always-on salesperson to the clock-punching hourly worker, companies will need to weigh the pros and cons of including each worker type in a BYOD program.

  • Online chat gives Optus sales a lift

    By Adam Bender | 21 February, 2013 15:36

    Optus has reported a "huge uplift" in sales conversions since introducing a predictive live chat feature to its website, said Optus head of online, Chris Smith.

  • Harvey Norman grows sales despite pressures

    By Dylan Bushell-Embling | 10 August, 2011 17:55

    Harvey Norman (ASX:HVN) grew its FY11 sales 1.7% in a rough retail market, but revealed it will dump its Clive Peeters and Rick Hart brands

  • Social CRM for business

    By Todd R. Weiss | 07 July, 2011 07:21

    Companies of every kind are beginning to focus more on consumers and engaging with them on Facebook, Twitter and other social media platforms. But the successful businesses, the ones that want to really make their social media efforts sing, are going beyond just gaining that simple visibility.

  • Implementing territories in CRM systems

    By David Taber | 24 June, 2011 05:44

    As I've written before, CRM systems are the most political of all enterprise software. This is because the sales and marketing users are inherently competitive and driven by incentives that make them even more so. In the drive for this quarter's compensation and eventual promotion, sales guys will fight for lower quotas and better territories, sometimes trying to grab deals from an inattentive colleague or channel partner. Whether in large organizations or small, this may be baked in as part of the sales culture.

Whitepapers about sales