• Will Online Sales Tax Bill Spur or Stifle Competition?

  By Kenneth Corbin | 07 May, 2013 19:07

  Strong bipartisan support sends controversial Marketplace Fairness Act to the House, as opponents continue to raise concerns about impact on small businesses.

• Retailers didn't do Windows 8 any favours

  By Gregg Keizer | 03 May, 2013 16:45

  Retailers share part of the blame for poor Windows 8 sales and the ensuing decline of PC shipments, according to analysts.

• Google App Engine powers Traderoo website

  By Hamish Barwick | 08 April, 2013 10:53

  In a bid to lift classified ad revenue, News Ltd used Google App Engine to develop the Traderoo classifieds website.

• Retail chain sees value in Google Plus

  By Adam Bender | 05 April, 2013 14:05

  Retail chain Dick Smith will use Google Hangouts to share best practices among its stores and bring employees closer together, according to the retailer’s IT director, Linda Venables.

• Three Australian retailers sign with Visa CyberSource

  By Hamish Barwick | 13 March, 2013 11:28

  Visa subsidiary CyberSource has been selected by the Flight Centre, Cotton On and Kathmandu to secure online payments when customers are booking flights or buying apparel.

• Retailer hauls Visa to court over $13.3M fine for payment card data breach

  By Jaikumar Vijayan | 14 March, 2013 00:11

  Genesco, a specialty retailer of footwear, sports apparel and related accessories has sued Visa USA for $13.3 million in fines that were assessed against the company after a credit card data breach in 2010.

• Retail CIOs Need to Step Up Their Game

  By Mary K. Pratt | 30 October, 2012 18:21

  To win in the new world of omnichannel retail, CIOs will need to focus on the customer experience and collaborate in the C-suite
.

• RFID tags arrive on store floor as retailers go after ROI

  By Thomas Wailgum | 29 July, 2010 05:11

  For the retailing industry, the adoption of radio-frequency identification (RFID) technology this decade has been one long, strange journey: Periods of irrational exuberance followed by times of great frustration and confusion; expensive pilot projects riddled with technical, standards-based and cost complexities; and a widespread belief among those retailers or CPG manufacturers that were forced into the RFID universe that it is a technology solution in search of a problem.

• 5 things CIOs should consider before purchasing a retail system

  By Andrew Gorecki | 08 April, 2010 10:05

  Anyone in the retail industry will tell you that times are tough. Margins are tight and competition is fierce. Low consumer confidence, the absence of economic stimulus, and consecutive rises in interest rates did not help Christmas sales figures, resulting in shoppers spending less than the year before. In 2010, the main thing CIOs need to ensure is that their IT systems don’t impede their ability to handle the difficult economic environment. The systems must work reliably, must be cost effective, and must support the business in its efforts to move ahead. The essential importance of these factors are often overlooked.

• Retail IT: Alignment Woes, Legacy Costs Mean Trouble

  By Thomas Wailgum | 14 April, 2009 06:26

  An exclusive look at a new RSR Research survey of retailers shows serious problems mounting inside today's retail IT shops -- including a vicious cycle with legacy apps that's hurting businesses at a particularly bad time.

Whitepapers about retail

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  Australian Retailers e-Commerce Readiness: How cloud computing can open the door to multi-channel retailing

  In this whitepaper we examine the main drivers and restraints behind internet retailing in Australia, and the state of maturity of Australian retailers in their adoption of multi-channel strategies and new technologies such as e-commerce platforms, mobile services and usage of social media. We also examine how technology developments are supporting retailers in adopting the multi-channel approach, and in particular how cloud-based solutions can significantly reduce the cost and risk for a retailer in moving to a multi-channel model.

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  Case Study | Google Apps for Business