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  • RFID tags arrive on store floor as retailers go after ROI

    By Thomas Wailgum | 29 July, 2010 05:11

    For the retailing industry, the adoption of radio-frequency identification (RFID) technology this decade has been one long, strange journey: Periods of irrational exuberance followed by times of great frustration and confusion; expensive pilot projects riddled with technical, standards-based and cost complexities; and a widespread belief among those retailers or CPG manufacturers that were forced into the RFID universe that it is a technology solution in search of a problem.

  • 5 things CIOs should consider before purchasing a retail system

    By Andrew Gorecki | 08 April, 2010 10:05

    Anyone in the retail industry will tell you that times are tough. Margins are tight and competition is fierce. Low consumer confidence, the absence of economic stimulus, and consecutive rises in interest rates did not help Christmas sales figures, resulting in shoppers spending less than the year before. In 2010, the main thing CIOs need to ensure is that their IT systems don’t impede their ability to handle the difficult economic environment. The systems must work reliably, must be cost effective, and must support the business in its efforts to move ahead. The essential importance of these factors are often overlooked.

  • Retail IT: Alignment Woes, Legacy Costs Mean Trouble

    By Thomas Wailgum | 14 April, 2009 06:26

    An exclusive look at a new RSR Research survey of retailers shows serious problems mounting inside today's retail IT shops -- including a vicious cycle with legacy apps that's hurting businesses at a particularly bad time.

  • RFID Ratchets Up Responsiveness For Fashion Retailer

    By Kanika Goswami | 22 September, 2008 13:54

    In the fashion retail business, speed is what separates the chumps from the Valentino's. How fast an organization can respond to new customer demand is key. And when creatives and seamstresses are all driven to turn around ideas quickly, frittering the time gained makes a mockery of the system.

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