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Features about people management
  • Think Tank: Managing the talent pool

    By Hemant Kogekar | 13 July, 2011 09:04

    Think of talent management and we immediately think of managing bright, high potential employees. But although ‘star talent’ individuals are important in any business, just managing stars is not enough. A high performing team means managers must understand the performance and contribution from all the team and manage the talent pool.

  • How to handle negative online comments

    By Kristin Burnham | 12 June, 2009 06:05

    Everyone has seen it: a seething comment following an article on a popular website or a passive-aggressive tweet bashing a company. While it's tempting to respond with your own two cents in the heat of the moment, resist doing so, says Evan Carmichael, founder of EvanCarmichael .com, an information resource for businesses that covers such topics as reputation management, entrepreneurial advice and business strategy. "Start by understanding that no matter how hard you might try, you can't fully monitor or control these comments," he says. "But you can join in them." Here are three pieces of advice to follow when responding to a negative comment.

Whitepapers about people management

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