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The number of Australians using internet banking has suprassed those using traditional face-to-face banking for the first time, according to new research from Roy Morgan.
Some of the big four banks are divided over claims by a National Australia Bank (NAB) fraud specialist that more needs to be done to educate customers about the risks of banking using mobile devices
National Australia Bank's online unit, UBank, thinks it will permanently change banking industry business models, but BankWest says online banks will eventually be eaten by bricks and mortar parents.
The ANZ bank (ASX:ANZ) is reporting that its online banking is currently down and expected to be unavailable till midday AEST today.
Westpac has stepped up its mobile banking capabilities, enabling customers with Blackberry and Android-based smartphones to access its banking services.
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