News

• Rabobank reduces malware risk with new authentication services

  By Hamish Barwick | 27 November, 2012 12:19

  Customers of Rabobank Australia and New Zealand are being offered two factor secure authentication services when they transact online following the signing of a deal with US-based security vendor ThreatMetrix.

• Q&A: ANZ Banking Group CIO, Anne Weatherston

  By Hamish Barwick | 15 November, 2012 11:26

  Shifting ANZ Banking Group from an Australian and New Zealand centric bank to a super-regional Asia Pacific financial services entity while implementing new technology is Anne Weatherston’s top priority for the next five years.

• Convenience king in internet banking growth

  By Chloe Herrick | 11 July, 2011 08:48

  The number of Australians using internet banking has suprassed those using traditional face-to-face banking for the first time, according to new research from Roy Morgan.

• Aussie banks divided over mobile security education

  By Hamish Barwick | 08 July, 2011 12:26

  Some of the big four banks are divided over claims by a National Australia Bank (NAB) fraud specialist that more needs to be done to educate customers about the risks of banking using mobile devices

• ANZ internet banking offline -- updated

  By Tim Lohman | 17 May, 2011 12:07

  The ANZ bank (ASX:ANZ) is reporting that its online banking is currently down and expected to be unavailable till midday AEST today.

• Westpac enables mobile banking on Android and Blackberry

  By Tim Lohman | 10 May, 2011 11:02

  Westpac has stepped up its mobile banking capabilities, enabling customers with Blackberry and Android-based smartphones to access its banking services.

• NAB reports some customer account balances not updating

  By Hamish Barwick | 15 April, 2011 11:01

  The National Australia Bank (NAB) has reported that some customer account balances were not up to date this morning.

• Bankwest launches new website, iPhone app

  By Georgina Swan | 21 March, 2011 09:30

  Bankwest's revamped website will take advantage of crowd-sourcing with user-generated comparisons and a range of new online-shopping inspired functions designed to reflect a more retail, customer-centric perspective.

• Westpac online banking goes down again

  By Computerworld Staff | 16 March, 2011 16:00

  For the second day in a row, customers of Westpac have been unable to access bank accounts online.

• Westpac reports another online banking glitch

  By Tim Lohman | 15 March, 2011 15:51

  Westpac has confirmed that it has again suffered a glitch with its online banking portal for the second time in two weeks.

• Westpac confirms Net banking issues

  By Tim Lohman | 03 March, 2011 16:02

  Westpac has confirmed it is the latest bank to experience issues with its online banking portal, with some customers unable to log in to the service early this morning.

• NAB reports online banking login issues

  By Tim Lohman | 31 January, 2011 14:08

  The National Australia Bank (NAB) is reporting issues with its online banking portal and directing customers to use its phone banking system as an alternate.

• ING Direct's mobile banking apps help keep bank online-only

  By Matt Hamblen | 29 December, 2010 11:28

  CIO worked with Antenna platform to write apps for multiple devices

• Suncorp Bank offers online budgeting app

  By Rodney Gedda | 13 December, 2010 10:06

  Suncorp Bank’s Internet banking suite now has an integrated online financial management application that allows people to set budgets and monitor spending patterns.

• Westpac goes with Fiserv to rejuvenate online banking

  By Jenna Pitcher | 28 July, 2010 18:18

  Top-tier Australian bank Westpac has chosen Fiserv’s online individual, business banking and corporate services for it’s online transformation program, where the bank aims to update the online services currently available to its customers.