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Features about offshoring
  • Don't mess with Texas: Lessons from IT outsourcing disasters

    By Stephanie Overby | 05 August, 2010 05:04

    Two weeks ago, the CIO of Texas penned a seven-page letter outlining the chronic failures of the state's nearly four-year outsourcing relationship - a deal the Texas governor had briefly suspended in 2008 citing service delivery problems that he said put the state's agencies in danger.

  • Outsourcing: Prepare Now for Anti-Offshoring Laws

    By Stephanie Overby | 18 March, 2010 07:22

    Whether any future U.S. jobs bills will contain anti-offshoring measures remains up in the air. But outsourcing customers don't have to wait to protect themselves from potential protectionist legislation.

  • Outsourcing Prices Likely to Drop in 2010, But at What Cost?

    By Stephanie Overby | 10 December, 2009 07:19

    Outsourcing prices dropped overall in 2009, and industry watchers expect the downward trend to continue next year. It's not just the global economic slowdown that's sending IT service prices south, it is also the increased use of offshoring, pricing pressure from customers, and a reduction in vendors' services.

  • The Business of IT: Verify, Then Trust

    By Albert R Eng | 19 November, 2009 07:59

    Offshore vendors can deliver more strategic value than you realise. Here’s how.

  • You Can Outsource City Hall, but Not Offshore--Yet

    By Stephanie Overby | 05 November, 2009 08:16

    Public sector outsourcing is "in," as state and local IT leaders contend with shrinking budgets, limited human resources, and increasing demand for IT services. "There appears to be a perfect storm for IT outsourcing at the state and local level today," says Jason Khan, chief technology strategist for Washington, D.C.-based Touchstone Consulting Group.

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