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  • ​The customer experience algorithm

    All companies are on a journey to transform their customer experience and taking various approaches to this, but what are the basic elements of this equation?

    Written by David Gee02 Feb. 16 10:38
  • ​ANZ upgrades online banking

    ANZ on Friday announced an upgrade to its Internet banking platform, claiming it’s the first major Australian bank to offer a consistent experience to 2.1 million customers across desktop, tablet, and mobile.

    Written by Byron Connolly27 Nov. 15 12:46
  • Mozilla offers app to create Web pages on smartphones

    The Mozilla Foundation wants to make sure that the Web remains a platform where anyone can create content, rather than just a place to consume information and services created by others.

    Written by Joab Jackson18 Aug. 15 04:25
  • Microsoft tests app that will read you the news

    Microsoft is quietly testing an app that seems designed for people who feel overwhelmed by the media's endless stream of news stories and who wish they had a helper app that reads them article summaries.

    Written by Blair Hanley Frank15 Aug. 15 07:04
  • Google's Niantic Labs to become independent company

    Two days after announcing a sweeping reorganization, Google has detailed its first departure. Niantic Labs, an augmented reality unit of Google, will be spun off into an independent company.

    Written by Zach Miners13 Aug. 15 09:37
  • New build of Windows 10 Mobile brings fixes and some massive bugs

    After a month-long hiatus, Microsoft released a new build of Windows 10 Mobile to testers Wednesday, fixing a bunch of bugs and adding a few new features as the company gets closer to releasing its mobile operating system.

    Written by Blair Hanley Frank13 Aug. 15 04:16

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