Businesses must use technology to increase focus on the customer or risk failure, according to Commonwealth Bank CIO Michael Harte.

The Open Data Centre Alliance (ODCA) has signed up the Commonwealth Bank of Australia (CBA) and Telstra as adopter members of its cloud and data centre roadmap.

In his darkest moments Commonwealth Bank of Australia (CBA) CIO Michael Harte wondered if he made the right career choice.

A new approach to information security is needed by both the financial services and security industries to allow banks to better protect their customers' assets, says Commonwealth Bank of Australia (CBA) chief information officer, Michael Harte.

After first joining the Commonwealth Bank back in April 2006 as CIO, Michael Harte, has made significant changes to the technology behind the bank, implementing a customer-focused IT strategy and embarking on a core banking modernisation project.

What a difference a year makes. Twelve months ago it was almost impossible to find Australian organisations that had embraced cloud computing. Now pretty much everyone is planning, piloting or executing some form of migration to the cloud. If there was ever doubt that cloud was little more than hype, it was eradicated in April 2010 by Commonwealth Bank of Australia (CBA) group executive for enterprise services and chief information officer, Michael Harte. In a speech to Committee for Economic Development in Australia, Harte declared that never again did he wish to be locked into using proprietary hardware or software and cloud computing was his escape route.