
Authoritative.
Strategic.

Samsung took a step toward finding a kind of "pax tabletica" with arch-foe Apple in an Australian court last week, offering to remove features from its Galaxy Tab to avoid a court ban on sales of the device in that country. But what's really interesting about the case isn't the technical litigation, but the underlying attempt to define how much of a product's design is actually protected under existing, fragmented international laws.
No company wants to be associated with a data breach, but if your systems are compromised the fallout can sometimes be more damaging than the act itself.
One of the remaining key issues Cloud users need to consider relates to the notion of being locked-in to certain applications or systems — and if a user wants to transfer data or applications from the Cloud, whether the data is portable between service providers. In these circumstances, a user will need to consider its requirements to access data some years into the future for a plethora of regulatory reasons.
Proper due diligence focuses on identifying the players in the Cloud relationship. That is, who is actually involved in providing the services and are they the same entity (or entities) that are processing or storing data? In the case of aggregators, for example, a Cloud user could be dealing with a single entity which itself is provided services by various third parties.
Unlike a fixed server in your office or at a data centre in Australia, data in the Cloud can potentially be located anywhere in the world — even in multiple data centres in multiple copies worldwide. A Cloud service provider may not even know where the data resides at any one time. The Cloud may not be tied to any particular location but this is clearly not the case with the laws of each country. Any ‘global’ technology solution will be impacted by the laws of a large number of nation states. As a result, sending and processing data around the globe could, in the process, fail to comply with data protection and privacy laws in various countries.
The Cloud can be cheaper, more flexible, easier to manage and efficient. But users and providers of Cloud services have to weigh these advantages against the risks or perceived risks — such as regulatory compliance, security, performance, availability of service, and liabilities and remedies under the governing contracts.
In the aftermath of RSA saying that its SecureID two-factor authentication tokens may have been compromised in a data breach of the company's network, here are some key questions and answers about the situation.
Yet another survey is indicating that security is a big issue for those intending to take up cloud computing.
Whether any future U.S. jobs bills will contain anti-offshoring measures remains up in the air. But outsourcing customers don't have to wait to protect themselves from potential protectionist legislation.
Imagine a world in which Microsoft wasn't allowed to sell Windows or Word, no one could use a Blackberry, Intel's chips were taken off the market and every company that wanted to deploy Linux had to pay an exorbitant fee to an obscure software vendor.
In what could be an important decision for the IT outsourcing industry and its customers, a London court recently ruled that EDS (now part of Hewlett-Packard) must pay damages to a former outsourcing customer for failing to live up to its sales pitch.
Good legal counsel can be worth every penny when putting together an outsourcing deal. But those legal fees can add up quickly if you're not careful. Worse yet, some common mistakes customers make when working with an outsourcing attorney can prove costly not only during contracting and negotiations but over the life of the deal.
The more television people watch, the more they talk about those programs at work the next day. The problem is that much of what they view on TV isn't appropriate to discuss in the workplace, says employment law expert Shanti Atkins in this Q&A.
Thanks to the rise of Cloud Computing, CIOs are increasingly being confronted with service agreements that relate to abstract concepts like software functionality or remote hardware capacity. Here's how to structure a service agreement that best suits your organisation's needs.
A U.K. lawyer is claiming victory on Tuesday after a court-ordered injunction delivered over Twitter has stopped his antagonist from impersonating him on the microblogging service.
In the last 3 to 5 years there has been widespread adoption of SOA with businesses making significant economic investments in service-enabling their IT systems. Looking to enable your business ...
Developed by the CIO executive Council, Pathways is a unique, flexible, self-managed, self-paced 12-month CIO designed and delivered ...