When former ANZ bank CIO, Gary Sterrenberg, was appointed to the role of CIO for the Department of Human Services (DHS), he had his work cut out for him.

The Department of Human Services (DHS) has appointed a former ANZ Australia CIO, Gary Sterrenburg, after a four month search.

Retiring Department of Human Services CIO, John Wadeson, reflects on his career in government IT.

The Department of Human Services has voiced support for an internal Cloud based on existing infrastructure shared and virtualised between Federal Government agencies, as a means of dealing with spikes in traffic on major government websites.

The Department of Human Services (DHS) has virtualised its internet hosting environment as a means of reducing hosting costs as well as improving business continuity and disaster recovery capabilities.

It’s the bête noire of C-level managers the world over — too often, it’s easy to be pulled into the morass of day-to-day issues at the expense of strategy. If the role is predominantly operational, fair enough, but being forced into operations when you were hired to be strategic (or vice versa) is frustrating for everybody involved. So how do CIOs balance operations and strategy? Aligning the departmental business plan with the organisation’s strategic plan is an obvious starting point. Beyond that, however, CIOs have developed their own methods of staying strategic.