Brisbane-based ICT service provider, Data#3 (ASX:DLT), has reported that its first half of 2012 revenue reached $435.8 million, up 15 per cent from the same period last year.

French headquartered IT and outsourcing provider, Capgemini, had the French ambassador to Australia, Stephane Romatet, on hand to open its Canberra office recently.

IT service providers are big on talk of innovation these days—except when it comes to their own sales practices. It seems as if many vendor sales teams have been pulling from the same bag of frustrating and ineffective tricks to try to win deals since the dawn of IT outsourcing.

Perth-based IT services company, Empired (ASX: EPD), has extended its three-year $14 million infrastructure and project services contract with roading contractor, Main Roads Western Australia, for a further two years.

Infosys chief S.D. Shibulal has signaled his intention to add more Australian customers to its books as the Indian outsourcing company moves into a period of expansion into higher-value consulting and systems integration work.

We constantly hear hype about how a given market is changing drastically. And given the economy, many companies we talk to tell us that the only thing drastic happening in IT services today is the rate reductions they're asking from their vendors. But after years of moving forward slowly, IT services is in fact about to change drastically. Here are a few reasons why, and what you can do about it.