it management

Features

• In depth: Unified communications still fragmented

  By Bob Violino | 16 May, 2012 21:07

  Unified communications (UC) technology has garnered a fair amount of attention, much of it due to vendors touting their UC offerings as the answer to problems workers have keeping in touch with colleagues, business partners and customers in a highly frenetic, increasingly mobile business world.

• Five things CIOs should know about big data

  By Joab Jackson | 15 May, 2012 01:56

  Five key points CIOs should know when considering big data

• Today, printers. Tomorrow, 'integrated peripherals'?

  By Lamont Wood | 08 May, 2012 20:56

  Out went 42 aging black and white copiers with interface boxes that let them serve as printers. In went 42 new networked multi-function printers (MFPs) that could do color printing and copying and scan directly to e-mail, fax or files. And the owner, the Park Hill School District in Kansas City, MO, saves $19,000 yearly.

• True tech confessions: Sinners and winners

  By Dan Tynan | 07 May, 2012 22:55

  We all make mistakes. But when you work in IT, those errors can quickly go public.

• Top CIOs predict future of the CIO role

  By Kim S. Nash | 24 April, 2012 00:32

  Five years from now, the CIO will be a better, faster, stronger version of today's top IT leader, practically running the company single-handedly. Or maybe other business executives will become more educated about IT and decide to hire cloud companies to do it all, leaving the poor CIO to wither, enforcing service-level agreements for a living. For almost as long as there have been CIOs, we've heard breathless speculation about whether the position will last, and if so, in what form.

• The upside of shadow IT

  By Julia King | 23 April, 2012 23:55

  First, a scary statistic: Gartner predicts that in less than three years, 35 per cent of enterprise IT expenditures will happen outside of the corporate IT budget. Employees will regularly subscribe to collaboration, analytic and other Cloud services they want, all with the press of a button. Others will simply build their own applications using readily available Cloud-based tools and development platforms.

• IT's worst addictions (and how to cure them)

  By Dan Tynan | 13 February, 2012 22:15

  Are you a jargon junkie? Got an insatiable appetite for information? Do you rule over your company's systems with an iron fist, unwilling to yield control until someone pries the keyboard from your cold, dead hands?

• In depth: The new help desk - agile, educational, efficient

  By John Brandon | 02 February, 2012 03:41

  A help desk can be a real lifesaver for employees, not to mention a productivity boost. A keyboard stops working, or Outlook crashes repeatedly, and a technician is just a phone call away. Even complex issues can usually be resolved internally, and relatively quickly, without needing an outside vendor.

• Guide: How to bulletproof your website

  By Esther Shein | 29 November, 2011 03:32

  'Tis the season to begin ramping up online shopping activity, and for retailers that means doing all they can to ensure their websites are up, highly available and able to handle peak capacity. Looming in many IT managers' minds is the cautionary tale of Target, whose website crashed twice after it was inundated by an unprecedented number of online shoppers when the retailer began selling clothing and accessories from high-end Italian fashion company Missoni.

• IT inferno: The nine circles of IT hell

  By Dan Tynan | 03 October, 2011 21:11

  Spend enough time in the tech industry, and you'll eventually find yourself in IT hell -- one not unlike the underworld described by Dante in his "Divine Comedy."

• Get the IT career you want: Develop business value

  By Al Kuebler | 25 August, 2011 03:17

  A lot of technology professionals are frustrated with the IT profession. They can't find a job or move into the position that they want. They're always hearing that demand exists, but that's not what their personal experience has shown them. They feel they have the skills for the job, and have even put in the time it takes to be qualified or certified in the technologies in demand. But the requirements for IT career development remain elusive.

• How the iPad will change IT forever

  By Nathan Clevenger | 03 August, 2011 02:01

  When evaluating the adoption of mobile enterprise applications, it's important to understand the overall trends driving the adoption of the iPad within the enterprise. As I worked on the book, iPad in the Enterprise: Developing and Deploying Business Applications, I spoke to, interviewed, and received feedback from dozens of technology authors, industry analysts, enterprise software executives, Fortune 1000 CIOs, and other visionaries of enterprise IT. I felt that the best way to explore this concept was to hear from those industry leaders directly.

• Security fail: When trusted IT people go bad

  By Tam Harbert | 19 January, 2011 03:33

  It's a CIO's worst nightmare: You get a call from the Business Software Alliance (BSA), saying that some of the Microsoft software your company uses might be pirated.

• With thick skin, Google CIO finds job rewarding

  By Juan Carlos Perez | 14 January, 2011 05:25

  When Ben Fried left his post as IT managing director at Morgan Stanley and took over as Google's CIO in May 2008, he knew what he was getting into: supporting a user base full of technology experts and computer industry stars, like co-founders Larry Page and Sergey Brin, CEO Eric Schmidt and Vice President Vint Cerf. In a recent interview with IDG News Service, Fried spoke candidly about his job and shared tips and advice for fellow CIOs, including the urgent need for tablet device strategies. An edited transcript of the interview follows.

• Five Advantages of Unified Information Access (UIA)

  By Sid Probstein | 09 August, 2010 05:12

  The first wave of enterprise search helped companies tap into the world of text+, sometimes referred to as "unstructured" or "semi-structured" information. Primary drivers included the need to monetize digital content, reduce risk through compliance, or increase employee, customer and partner productivity. These early implementations provided significant value and solved important problems; they also demonstrated limitations that have lead to demand for the next generation -- Unified Information Access (UIA).