
Authoritative.
Strategic.

Five years ago, Nokia dominated the smartphone market. How quickly things change. But before you sit back and think, ‘that won’t happen to me’, take a look at the competitive environment in which your company operates. Daunting, isn’t it?
Last week I asked a CIO roundtable which elements of the CIO Paradox they found most challenging. One item that showed up on every CIO's top-three list was "You were hired to be strategic, but you are forced to spend most of your time on operational issues." I spoke to five of the Council's most strategy-minded CIOs about how they managed to get out of the operational morass.
With a diverse business unit portfolio that includes direct mail, call centres and electronic document management, Salmat CIO David Hackshall is working hard to instil a culture of collaborative knowledge management at the company and turn innovation into efficiency.
Your book, You Are Not a Gadget: A Manifesto, challenges the value of crowdsourcing. What's wrong with the hive mind on the Internet?
Automating manual document processing and HR administration has helped NSW Parliament foster a culture of innovation, without committing to large IT projects.
Plenty of seismic shifts have rocked and reshaped IT in the past. Some big rumblings' epicenters had origins in an unstoppable technology shift; other fissures had nothing to do with PCs and servers. Consider the recent shocks: the Internet revolution and dotcom bust; Y2K and 9/11; the consumerization of IT; and the unstoppable broadband and mobile explosion.
Google Desktop is a downloadable application that indexes items on your computer such as e-mail conversations, Microsoft Office documents, Web history, PDFs, music, images and video. The app then copies the items' content to your local cache, allowing you to search for any of these documents quicker than your computer's standard search function does.
There's probably no greater indication of a CIO's strategic importance to his company than what happens at the time of a merger or acquisition: Is the CIO a key player during pre-deal negotiations and analysis? Is his expertise sought on whether back-office IT consolidation will be able to produce the desired "synergies"? Does the board ask for his risk analysis on whether key ERP, CRM, BI or supply chain systems will be harmonious or disastrous?
I've spent most of 2009 meeting with CIOs and their IT organizations to understand their concerns and challenges about managing and securing mobile phones. In my conversations with people across the country and across industries, it became clear that smartphones are now finally on the CIO agenda and, in fact, one of the most difficult topics.
Last week I wrote about the impact cloud computing will have on IT operations. I noted that the increasing scale of data dramatically changes the expectations of how data centers are operated. This week I want to turn to how cloud computing affects IT application architectures, specifically examining the flip side of the coin of data growth: application load.
When you belong to several social networking sites-Facebook, LinkedIn, Twitter-(and don't we all?), keeping up with them can seem overwhelming. Tweet this. Update that status. Share a link here. If you've resolved to get more organized this year, consider these seven tools that save time and streamline your social networking interactions. My picks: For easy content sharing across platforms, be sure to check out is the browser plugin Shareaholic. And for simple synching and updating of multiple accounts, Atomkeep seems to be the most efficient.
Have you checked out Google Labs lately? If not, it's worth a peek. The area, reserved for application and tool prototypes not yet ready for primetime, houses some cool (and crazy) ideas. Past alumni include Google Alerts, the Google Docs suite and Google Reader. Check out these five Google Labs experiments that we'd like to see go mainstream in 2010. Which ones are already on your radar?
Meet the IT pros who keep Australia’s biggest concerts and plays on stage, on the road and online.
Without policies, education, and officially supported alternatives for sharing files securely, end-users will often overlook security in favor of getting the job done by using free, readily available alternatives. Read ...
Developed by the CIO executive Council, Pathways is a unique, flexible, self-managed, self-paced 12-month CIO designed and delivered ...