• President Obama: offshoring fears are outdated, unwarranted

  By John Ribeiro | 08 November, 2010 04:16

  The perception that Indian call centers and back office operations cost U.S. jobs is an old stereotype that ignores today’s reality that two-way trade between the U.S. and India is helping create jobs and raise the standard of living in both countries, U.S. President Barack Obama told a gathering of business executives in Mumbai on Saturday.

• Small Indian outsourcers become more attractive to customers

  By John Ribeiro | 25 August, 2010 03:32

  Second-tier outsourcers in India can provide specialized services and domain expertise in areas which their larger competitors such as Tata Consultancy Services and Infosys Technologies may find too niche to address, according to a report from Forrester Research.

• Customers want more than low cost from outsourcer: Forrester

  By John Ribeiro | 16 June, 2010 06:16

  Customers are looking for a variety of new capabilities from IT outsourcers, ranging from their involvement in business outcomes to greater knowledge of the customer's area of business, according to a report by Forrester Research.

• Capgemini adding 4,000 staff in India

  By John Ribeiro | 17 May, 2010 05:29

  French IT services company Capgemini plans to add 4,000 more staff in India during the current quarter, seeing an improvement in business, the company said on Friday.

• In India, a BPO center coming up in a jail

  By John Ribeiro | 14 May, 2010 04:24

  The Cherlapally Central Jail in Andhra Pradesh state in south India is setting up a business process outsourcing (BPO) center, with the aim of giving the prisoners skills that will help them better integrate into society after their release, a senior police officer said on Wednesday.

• India moves to boost engineering prowess

  By John Ribeiro | 22 May, 2009 21:26

  IEEE, an association of technical professionals, plans to launch a training and certification program in India in tandem with industry and educational institutions, to get around the problem of falling standards at the country's engineering colleges.

• The Slumdog Effect and India's IT Services Industry

  By Stephanie Overby | 06 April, 2009 09:30

  Since Slumdog Millionaire took home eight Oscars earlier this year--inspiring increased interest in many things Indian--2009 has been dubbed by some as "the year of India." But, in terms of IT services, it probably won't be the year of India Inc.

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