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IDC

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  • How to Build a Customer Loyalty Program

    By Jen A. Miller | 25 March, 2014 12:48

    Boston-based restaurant chain b.good started its customer loyalty program with email 12 years ago because, well, it couldn't afford much else. As the chain has grown, so has its rewards program, which now has 53,000 'Family' members using keycards and smartphone apps to connect with b.good.

Features about IDC
  • An inside look into VMware's new hybrid Cloud strategy

    By Brandon Butler | 04 February, 2015 06:59

    During the past week VMware has been making power play moves in the Cloud computing market to position its offering as the premier enterprise hybrid Cloud computing platform. As it does so, however, analysts question how well the grand plan VMware CEO Pat Gelsinger has put together stacks up with heavyweights of the cloud computing market, most specifically Microsoft and Amazon Web Services (AWS).

  • 10 lessons U.S. tech managers can learn from their counterparts in China

    By Bill Marcus | 05 January, 2015 22:35

    China is on a technological roll these days -- one that American companies ignore at their own peril. Contrary to outdated Western perceptions, 680 million Chinese have access to either a laptop or a mobile phone, and some 95% of homes in every city in China are now wired for the Internet, according to figures from the Chinese government.

  • The rise of China's smartphone makers

    By Matt Hamblen | 30 December, 2014 22:44

    After Apple and Samsung, which companies are selling the most smartphones around the globe?

  • Finding critical business data -- fast

    By Howard Baldwin | 15 December, 2014 22:40

    A lot of security processes failed during the breach of Target's systems during last year's holiday season, but one surprising revelation was that the retailer actually did receive security alerts about the malware in its system. Yet because the security team was bombarded with alerts -- estimated at hundreds per day -- it couldn't adequately prioritize them.

  • When it comes to mobile, IT is out of touch

    By Matt Weinberger | 29 October, 2014 02:20

    "I used to be with it, but then they changed what it was. Now what I'm with isn't it and what's it seems weird and scary to me. It'll happen to you!" warned Abraham Simpson - of the Springfield Simpsons - way back in 1996.

Whitepapers about IDC

  • Assessing the business value of EMC backup and recovery

    In this White Paper, IDC offers up some quantifiable benefits that Asian enterprises have observed as a result of deploying backup and recovery solutions. · Many enterprises are finding that the backup and recovery processes and technologies that they have implemented have not kept pace with the demands of the business · IDC identifies how organizations can experience savings and improvements from the deployment of different types of technologies · The benefits fall into three categories: storage environment cost savings; end-user productivity enhancements; and IT staff productivity optimization