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  • Not-for-profit - Part 3

    By Tim Mendham | 20 April, 2011 15:37

    How are relations between not-for-profit with IT vendors?

  • NSW kicks off data centre reform - Part 2

    By Rodney Gedda | 04 April, 2011 13:04

    Communities NSW CIO, David Kennedy, said he supports the data centre reform project and can see the value of data centre consolidation and rationalisation leading to improved capability and value for money.

  • NSW kicks off data centre reform - Part 1

    By Rodney Gedda | 04 April, 2011 12:57

    After years of planning, and months of supplier selection, the NSW government Department of Services, Technology and Administration (DSTA) has called for proposals for its data centre reform program, which will consolidate some 100 disparate facilities into two. The five shortlisted suppliers had until the end of January to put forward their ideas and capabilities for the shared data centres — either existing or purpose-built facilities — for government agencies across the state.

  • Don't mess with Texas: Lessons from IT outsourcing disasters

    By Stephanie Overby | 05 August, 2010 05:04

    Two weeks ago, the CIO of Texas penned a seven-page letter outlining the chronic failures of the state's nearly four-year outsourcing relationship - a deal the Texas governor had briefly suspended in 2008 citing service delivery problems that he said put the state's agencies in danger.

  • ACMA's Business Transformation Journey

    By Rodney Gedda | 01 April, 2010 13:51

    Trashing a truck-load of old equipment and physically cleaning up rooms may not be indicative of the average IT transformation project, but the Australian Communication and Media Authority (ACMA) took a ground-up approach to modernising its business processes.

  • Docs management, HR up innovation at NSW Parliament

    By Rodney Gedda | 30 March, 2010 08:24

    Automating manual document processing and HR administration has helped NSW Parliament foster a culture of innovation, without committing to large IT projects.

  • Auckland council saves with SaaS docs management

    By Rodney Gedda | 25 February, 2010 14:28

    Auckland Regional Council (ARC) has eliminated costly outsourcing of document production by implementing a SaaS solution that handles collaboration and change management.

  • Higher Ed, Lower Costs: Colleges Remake Data Centers

    By Robert Lemos | 18 February, 2010 04:45

    Driven by more austere state budgets and shrinking endowments, universities and colleges are looking for ways to improve the efficiency of their data centers. For technology vendors, that push could mean big business.

  • 10 Outsourcing Trends to Watch in 2010

    By Stephanie Overby | 07 January, 2009 04:52

    It was a long year of intense ups and downs in the IT outsourcing industry. Consolidation among vendors and interest in remote infrastructure management increased, while overall outsourcing demand and IT services pricing decreased.

  • You Can Outsource City Hall, but Not Offshore--Yet

    By Stephanie Overby | 05 November, 2009 08:16

    Public sector outsourcing is "in," as state and local IT leaders contend with shrinking budgets, limited human resources, and increasing demand for IT services. "There appears to be a perfect storm for IT outsourcing at the state and local level today," says Jason Khan, chief technology strategist for Washington, D.C.-based Touchstone Consulting Group.

  • NSW Office of State Revenue CIO reflects on five successful years of open source

    By Rodney Gedda | 01 October, 2009 08:28

    NSW Office of State Revenue CIO David Kennedy looks back on the challenges and achievements the government agency has had with open source technology and offers advice to CIOs on developing a successful open source strategy.

  • Tech vendors line up behind open gov't initiative

    By Grant Gross | 10 September, 2009 03:40

    Ten companies, including several tech vendors, will support the open identity initiative, a pilot program designed to help U.S. residents more easily engage in open government, the companies announced Wednesday.

  • A small Texas town gets smart with phones

    By Kristin Burnham | 28 August, 2009 08:13

    The Project: Deploy quick response (QR) codes to the town of Manor, Texas (population 5,800), beginning with public records and expanding to historical sites, municipal buildings and police vehicles. QR codes are a type of bar code that can be read by an application available for download to most camera-equipped cell phones. Users scan the code, launching a webpage where they can learn more about the tagged item.

  • ABS to set up data processing centre ahead of 2011 Census

    By Tim Lohman | 25 August, 2009 13:45

    The Australian Bureau of Statistics (ABS) is to set up a massive data processing centre by September next year ahead of the August 2011 Census of Population and Housing.

  • Calling all intelligent life forms...

    By Tim Lohman | 13 August, 2009 11:37

    As a CIO you may at times have felt like an extra terrestrial life form come to Earth to convey the benefits of advanced technology to a group of inferior life forms (management).

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