This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter's approach.

ORLANDO -- "You have to be a masochist to want to be an IT person,'' says Robert Carter. And he would know. Carter is the soft-spoken, hard-driving CIO who has been fighting for the past 11 years to transform IT operations at FedEx, where "the planes don't fly and trucks don't roll without IT services.''

The biggest business challenge today, in the minds of many information security officers, is the stealthy online infiltration by attackers to steal valuable proprietary information. The reality, they say, is that these so-called "advanced persistent threats" are so rampant and unrelenting they are forcing IT to rethink network security.

Mobile startup LightSquared has gained another wholesale customer on Tuesday even as more critics joined a group that opposes LightSquared's planned LTE network on the grounds that it will interfere with GPS.

Delivering packages to customers in a timely fashion takes more than a good shipping label.