• Is Your CRM system meeting the needs of your enterprise?

  By Todd R. Weiss | 30 June, 2011 08:23

  In the past, CRM served a simple purpose inside your enterprise: It kept track of your customers, their addresses and their orders. Now, though, there's far more that comes under the CRM umbrella, from connecting with your customers through social media to being able to instantly transmit customer data to a call center agent when customers call in for help.

• ANZ enterprises using browser-based file sharing apps: report

  By Lisa Banks | 16 November, 2010 10:14

  Australia and New Zealand are the only nations where browser-based file sharing applications used in the enterprise are more business centric than entertainment focused when it comes to bandwidth, a new report has claimed.

• The pros and cons of Google Apps

  By Darren Horrigan | 03 September, 2010 14:46

  Considering a move to Google Apps in your enterprise? Some things to consider.

• Roberto Cavalli follows the cloud trend with Google

  By Anh Nguyen | 27 July, 2010 23:26

  Designer fashion house Roberto Cavalli has decided to standardises its email systems by moving to the Google cloud.

• Cisco doubles down on collaboration with 61 new products

  By Matt Hamblen | 09 November, 2009 16:15

  Cisco Systems has massively expanded its portfolio of collaboration technologies, announcing 61 products, including a corporate-grade hosted e-mail system called Cisco WebEx Mail as well as a social networking application and a video system to help groups securely share video content and search capabilities.

• Apocalypse: 52 percent of CIOs plan to blow up IT groups

  By Thomas Wailgum | 24 July, 2010 09:00

  The saying goes something like this: "If it ain't broke, don't fix it." The statement is, of course, embraced as dogma by those fearful of change and by automobile owners praying for a reasonable bill of charge while waiting at the mechanic's garage.

Whitepapers about enterprise applications

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  Driving Value From Enterprise Content In Context

  This whitepaper provides information on the strategic imperative to integrate enterprise applications from SAP with broad ECM strategies, including the role of Microsoft platform and looks to explain the relationship between OpenText, SAP, and Microsoft, plus its value to your organisation.

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  Best Practices for Managing SharePoint Environments

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  Workload-Optimized Systems For Superior Business Value

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  GoogleApps Webcast: GeekOut