Customers flooded the Commonwealth Bank of Australia's Facebook page with complaints last night after a network issue affected their ability to access their money.

In CIO.com's article In-Flight Wi-Fi Turbulence: Travelers Reluctant to Pay, research from In-Stat showed that airlines are investing heavily in Wi-Fi systems-estimated at nearly half a billion dollars by 2013-while passengers now expect the service to be as free as the pack of nuts and half can of Diet Coke.

In 2008, the number of commercial aircraft that offered in-flight Wi-Fi service totaled just 25, according to market researcher In-Stat. By the end of 2010, however, In-Stat predicts that number should reach 2,000 planes.

About 70 per cent of Australian organisations think the NBN will better enable their business, particularly in the areas of video conferencing, virtual desktops and IT as a service, according to IDC research.