Marquette University's IT department deployed unified communications tools to improve collaboration among faculty and staff - IT staff collaboration wasn't the priority. But as it turned out, Microsoft's Lync suite of voice, videoconferencing and instant messaging tools proved to be IT's life raft during a snowstorm-related data center calamity.

Months after being caught in a dispute between Chinese regulators, World of Warcraft is having a smoother time clearing government hurdles in China. Last Friday, the expansion pack "Wrath of the Lich King" was approved by the country's General Administration of Press and Publication (GAPP).

The relaunch of the popular online game World of Warcraft in China, where it has already been offline for six weeks, still faces an indefinite delay as it awaits government approval for its content.