• CRM upgrade downs online services at Virgin Mobile

  By Rodney Gedda | 23 February, 2011 16:21

  A CRM and billing system upgrade project at Virgin Mobile has gone south with the mobile carrier unable to offer most of its online services including sales and account management.

• Amberdms gives open source accounting green light

  By Rodney Gedda | 17 December, 2009 12:42

  New Zealand software company Amberdms has release a Web-based open source accounting and billing application aimed at simplifying business and customer management.

• 5 open source billing systems to watch

  By Rodney Gedda | 03 November, 2009 07:29

  Collecting money from customers should be the easy part of your business, but a contrary billing system can make life unnecessarily difficult for CIOs. In this edition of 5 open source products to watch, we take a look at billing systems. They’re open source, Web-based and can be extended and integrated to suit specific needs.

Whitepapers about billing systems

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  Five Things You Need to Know About Your Users Before You Deploy Business Intelligence

  In our years of experience working with companies of all types and sizes to design and deploy business intelligence systems, we’ve learned that there are five key things you need to know about your users before you roll out related technologies to them. In this paper, we will discuss these five things, as well as their implications.