• Big Data analytics gold for the call center

  By Stephanie Overby | 11 May, 2012 23:30

  There may be no corporate function that throws off more data than the corporate call center. "Every contact is counted, routed, measured and scored. Agent performance is actively measured," says Tony Filippone, executive vice president of research for sourcing analyst firm HfS Research. "Other key process owners, like finance and accounting or claims adjudication,wish their data was as rich."

• How to avoid Big Data spending pitfalls

  By Thor Olavsrud | 09 May, 2012 01:36

  Big Data is a powerful lure, promising to turn the massive and ever-increasing volumes of data inside an organization into a pool of intelligence that promises deep, actionable insight into every aspect of a business. However, that lure can lead you into an expensive trap if you don't plan carefully.

• Google's BigQuery offers infrastructure to crunch Big Data

  By Thor Olavsrud | 02 May, 2012 06:55

  Few companies in the world have access to datasets as large as Google does, and, unsurprisingly, Google is one of the companies at the forefront of Big Data analytics. Now Google plans to share the wealth by giving others access to its data crunching infrastructure with its new Google BigQuery Service.

• IBM melds crime-fighting, big data analytics in one security package

  By Michael Cooney | 02 May, 2012 02:50

  IBM today came out with its first iteration of the analytics software package that it expects will help law enforcement, government agencies and private businesses wade through the massive amounts of data they collect to help them predict, disrupt and prevent criminal, terrorist and fraudulent activities.

• Best practices for selecting storage services for Big Data

  By Frank J. Ohlhorst | 26 April, 2012 00:07

  Disk storage is a lot like closet space—you can never have enough. Nowhere is this truer than in the world of big data. The very name—"big data"—implies more data than a typical storage platform can handle. So where exactly does this leave the ever-vigilant CIO? With a multitude of decisions to make and very little information to go by.

• Five things CIOs should know about big data

  By Joab Jackson | 15 May, 2012 01:56

  Five key points CIOs should know when considering big data

• Defining 'big data' depends on who's doing the defining

  By Brandon Butler | 10 May, 2012 20:41

  Big data is an IT buzzword nowadays, but what does it really mean? When does data become big?

• Guide: How to be ready for Big Data

  By Thor Olavsrud | 21 March, 2012 01:30

  Big Data is all the rage these days, and more than a few organizations are at least wondering what sort of business intelligence they could derive from all the information at their disposal.

• Big data - Part 2

  By Brad Howarth | 20 September, 2011 10:12

  A second technology making a significant impact on solving Big Data problems is in-memory computing, which takes workloads that were traditionally resident on disk-based storage and moves them into main memory. This delivers a performance improvement many times above that which has been possible previously.

• Big data - Part 1

  By Brad Howarth | 19 September, 2011 10:12

  According to IDC’s Digital Universe report the data created globally on an annual basis will leap from 1.2 zettabytes this year to 35 zettabytes in 2020 (one zettabyte is equal to one billion terabytes).

Whitepapers about Big Data

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  Data Governance Research Report: From Policy to Practice

  The processes explored in this report simplify the approach to evaluate business impacts associated with poor data quality and explain how one can define metrics that capture data quality expectations and acceptability thresholds. Read the full report now.

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  Brocade Global Services: Helping Organisations Connect, Share, and Manage Data

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  Get the Most Out of Data Centre Consolidation