News

• NAB: Tech investment paying off

  By Tim Lohman | 10 May, 2012 11:46

  The National Australia Bank (NAB) has again moved to reassure shareholders that its investment in its Next Generation Banking IT platform (NGP) is paying off.

• Q&A: Teachers Credit Union CIO, David Chapman

  By Rebecca Merrett | 23 January, 2012 10:06

  Chapman talks about his part in the credit union’s move to Teachers Mutual Bank and his role as CIO.

• Retail banking tech spending to hit $US30 billion: Ovum

  By Computerworld Staff | 17 January, 2012 12:02

  Retail banking technology spending in the Asia Pacific region is expected to increase by $US1.2 billion this year to reach $30 billion over the next five years, according to a new study by Ovum.

• How to kick start your social media strategy — Commonwealth Bank focusses on Facebook

  By Georgina Swan | 16 January, 2012 11:58

  Bank bashing may be somewhat of a national pastime. But that hasn’t stopped the Commonwealth Bank from attracting more than 100,000 ‘fans’ to its Facebook page a year after launching its page on the social network.

• Tech Ed 2011: Westpac debunks Cloud myths for banks

  By Chloe Herrick | 01 September, 2011 08:21

  Westpac has moved to dispel a number of common myths associated with banks using Cloud services, following its own recent journey to the Cloud.

• ANZ outlines Toward 2017 strategy

  By Tim Lohman | 15 July, 2011 11:51

  ANZ Bank has announced its technology roadmap designed to facilitate two decades of continued growth through the integration of Australia and New Zealand with the Asia Pacific to form a super-regional business.

• Consumers will adopt contactless technology: CommBank

  By AAP | 29 June, 2011 14:36

  The Commonwealth Bank (ASX: CBA) has estimated it will take up to a year before consumers feel comfortable with contactless credit card technology.

• Westpac, ANZ staff and customers to get new RSA security tokens

  By Hamish Barwick | 10 June, 2011 07:42

  Westpac and ANZ have confirmed they are initiating a token replacement program as a result of the recent RSA security token hack.

• UBank aims to change bank business model

  By AAP | 09 June, 2011 07:36

  National Australia Bank's online unit, UBank, thinks it will permanently change banking industry business models, but BankWest says online banks will eventually be eaten by bricks and mortar parents.

• Westpac promises review into outage

  By Georgina Swan | 05 May, 2011 17:14

  Westpac has restored its online banking service following a prolonged outage, caused by an air-conditioning fault at a data centre. The bank’s group executive for retail and business banking, Rob Coombe, has also apologised to customers, promising a review of the events that caused the system failures.

• CUA switches core banking system to Tata’s BaNCS

  By Rodney Gedda | 29 March, 2011 10:10

  Credit Union Australia (CUA) has announced it will migrate its core banking platform to Tata Consulting Services’ BaNCS system over the next two years.

• CBA excellent progress in modernisation

  By AAP | 14 March, 2011 11:32

  Commonwealth Bank of Australia Ltd says it has made excellent progress in a core banking modernisation program that the country's biggest lender has been pursuing since April 2008.

• ASIC backs bank account portability

  By AAP | 21 January, 2011 17:10

  The Australian Securities and Investments Commission (ASIC) on Friday appeared before the Senate inquiry into banking sector competition, where its senior executive leader, Greg Kirk, was asked about the feasibility of portable bank accounts.

• NAB should have done better: Expert

  By AAP | 30 November, 2010 09:34

  Almost 20,000 bank accounts still had uncorrected mistakes five days after a corrupted computer file crippled the National Australia Bank's payment system, causing processing and transaction delays. Millions of people were stranded without cash for days, which an expert said the bank could have avoided.

• NAB computer debacle finally fixed

  By AAP | 30 November, 2010 09:29

  The last of millions of National Australia Bank (NAB) customers left cashless and embarrassed by a massive computing failure have had their accounts restored.